Briana Attinger Email & Phone Number

As the head of Orange Logic's compliance department, collaborates with leadership and teams across the organization to build, maintain, communicate, and continuously improve Orange Logic's global security, compliance, and privacy ecosystem.

Indianapolis, Indiana, United States

Focused on contract compliance, data privacy/management, and HIPAA compliance throughout the organization. Supported the business globally on the continued development and maintenance of its data privacy compliance program in conjunction with the Data Protection Office. Oversaw HIPAA compliance program across all service lines, including monitoring and auditing its effectiveness to ensure continued compliance with the organization's requirements and applicable laws. Managed review of confidentiality agreements, BAAs, data privacy agreements, privacy impact assessments, attestations and questionnaires, PHI disclosure authorizations, and other privacy and data related contracts. Managed relationships with in-house clients, including business and operating management, and participates in and supports negotiations with customers and potential customers relating to data privacy/management and HIPAA compliance. Assisted with compliance audits and certifications of service lines, and ensures their ongoing compliance with legal requirements, certifications, and industry standards (HIPAA, GDPR, ISO 27001, SSAE 18 SOC 2, PCI DSS).

Indianapolis, Indiana, United States

Continuing all job responsibilities as HIPAA Compliance Manager, in this role, I reported to the EVP Chief Ethics and Compliance Officer. Provided expertise to the training and awareness driven by the Office and Ethics and Compliance for team members globally, supported the development of the new Code of Conduct, and led ethics communication campaigns company-wide, focus groups, and projects relating to the global Ethics Champions program. Supported the global data privacy program and its initiatives, working closely with the VP of Data Protection in ensuring the compliance of data related contracts and requests with all applicable data laws and regulations. (GDPR, CCPA, etc.)Oversaw the Contract Administration department for the Communication Solutions business unit and trained and managed the Contract Specialist.

Indianapolis, Indiana Area

Overseeing and managing the Compliance Department within the Communication and Related Services business units, I am responsible for continued development and monitoring and management of the compliance programs within the business unit. Ensures all compliance related matters meet required regulatory and company guidelines and are documented in an effective, compliance, and efficient manner. Assists in the development, design and implementation of continuous improvement projects and offers ideas and suggestions to management on improving customer interaction, employee morale and streamlining processes.• Develops, maintains, and implements compliance policies and procedures related to services provided to healthcare and commercial clients.• Establishes and implements periodic monitoring and evaluation of programs to assess effectiveness of processes that are in place and maintains systems that provide for timely and relevant information related to compliance to be made available to executive management.• Ensures the compliance of the business unit with all applicable federal and state laws and remains abreast of changes in law or regulation that may affect the organization.• Conducts investigations of reported breaches or unauthorized disclosures; and prepares notifications as appropriate.• Directs efforts to communicate the compliance programs to employees, including the development and implementation of training programs designed to promote understanding of compliance issues, laws, regulations and the consequences of non-compliance.• Oversees the performance of risk assessments to evaluate the safeguards which the company has adopted to protect PHI and PII and may implement risk management programs in response to the assessment.• Oversees workflow of BAAs, NDAs, and other data and security/privacy related contracts, including: review, approval and monitoring of compliance, in accordance with all legal and company requirements.

Indianapolis, Indiana Area

• Responsible for management of various stages of the contracting process of communication service contracts of new and existing healthcare and commercial clients, vendors, strategic partners, and purchasing organization.• Oversaw and conducted contract workflow in Salesforce CRM, offering expertise and continuing guidance and support to the sales team and account managers. Reviewed and identified contractual issues and disputes, and interpreted contracting terms and conditions. • Led internal teams in negotiation with clients, analyzed all potential risks on contract provisions, including those relating to HIPAA and data privacy matters, and anticipated contracting issues and initiated appropriate actions to ensure resolution and compliance in accordance with laws and regulations, organization policies and guidelines, and corporate goals and objectives.• Met and exceeded goals within by collaborating with executive leadership and internal teams by ensuring timely review and approval or reconciliation of various contractual matters.

Carmel, Indiana

Remotely provided insurance defense expertise referred to Liberty Mutual’s in house legal offices across the United States.• Worked collaboratively with teams across the United States within multiple jurisdictions to review complex insurance contracts, communicate and interpret policy terms, and investigate and defend various types of commercial, personal injury, bodily injury, property, and liability claims.• Professionally corresponded with the policy owners/claimants providing details of the claim and ongoing litigation, while demonstrating empathy and compassion, striving to ensure policy renewal.• Assessed claimant’s financial barriers as a result of the catastrophic event and claim that had been brought against them.• Reviewed and compiled large, complex claim files, which included medical records, employment records, social media history, • Performed investigative research relating to case files.• Managed and prioritized heavy workflow under tight deadlines to meet billing expectations.• Obtained authorization from personally injured claimants and reviewed, analyzed, and organized healthcare documents upon receipt.• Prepared motions, briefs, dismissals, summary dispositions and other dispositive motions, settlement agreements, and gathered/responded to complex discovery. Prepared a number of Motion for Summary Disposition that were granted, which resulted in significant cases being dismissed.• Exercised excellent judgment to ensure claims were accurately investigated and defended, and dismissed if applicable.

Carmel, Indiana

• In a collaborative leadership role with the management team - I led and oversaw operations of the culinary and service teams to exceed the sales objectives of the company, as well as overall objectives of the restaurant in building sales and providing high quality customer service. • With a passion for service and a desire to win, I led teams in busy, fast-paced environments, providing excellent customer service. • Engaged in career development, mastering key aspects of operating a business and customer relations. • Directed operational excellence, assisted in hiring and training employees, and coached teams.

Indianapolis, Indiana

• Specialized in civil collections prior to and throughout the litigation process from the initial demand, providing administrative assistance to attorneys, such as calendaring, answering phones, contacting courts, and drafting legal pleadings.• Responsible for all client communication and requesting financial information and documentation from clients.• Reviewed and interpreted terms within debtor agreements.• Maintained client files by using the firm’s software.• Trained and certified in FDCPA and FCRA.

Muncie, Indiana

• Conducted legal research and assisted in drafting legal pleadings in a variety of criminal and civil cases. • Assisted with answering phones, taking payments from clients, and calendaring meetings with clients.• Reviewed and summarized discovery for criminal cases underneath the supervision of the public defense attorney.• Attended civil and criminal court hearings and proceedings, becoming familiarized with the litigation process.• Assisted in preparation for an eminent domain jury trial resulting from the I-69 expansion. • Attended depositions, attorney conferences, settlement conferences, and pretrial conferences. • Prepared deposition summaries and interrogatories. • Organized discovery and trial exhibit for the trial notebook. • Drafted questions for examination of jurors, and assisted in preparation of jury instructions.

Michigan City, Indiana

• Responsible for developing the knowledge and skills of the service team, ensuring the ability to meet and exceed company objectives by building sales and providing industry high quality customer service by accommodating to the customers needs. • Established overall training objectives with management and assessed training needs. • Used leadership styles to conduct structured training for new hires by providing quality learning experience about the company, the brand, company expectations and policies, and customer service expectations. • Demonstrated company and product knowledge with excellent presentation skills. • Encouraged importance and efficiency of teamwork, used training techniques based on learning differentiators, such as classroom learning, role playing, demonstrations, one-on-one coaching, and evaluated competency levels of trainees and made adjustments as necessary. • Ensured continued development by conducting on the job coaching to ensure each team member’s success.

Muncie, Indiana Area

Positions Held: Server, Lead Server, To Go Specialist, Bartender, Hostess• As a dynamic member of the service team, I provided quality and efficient service in a high volume, fast paced work environment, ensuring that all of the primary requirements of every customer was accommodated. • Consistently exceeded sales goals by providing excellent customer service experiences with sales techniques focusing on upselling for a more profitable sale in an overall effort to achieve corporate goals. • Recipient of several awards for consistently exceeding targeted sales numbers, led safety training and team building exercises, assisted and oversaw operations of team members, and underwent several training courses to continue career development.