Batuhan Aktan Email & Phone Number

Mississauga, On, Ca

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Supporting the onboarding process of clients by implementing a step by step guide using Third Party Tools and JavaScript directly on the product page reducing the resources spent on education.

Mississauga, Ontario, Canada

Created both client facing and internal facing documents to educate and promote Appficiency products using the technical documentation.Prepared invitations for a webinar and sent them to propective attendees via HubSpotDelivered a webinar slide deck which resulted in 10% lead generation

Mississauga, Ontario, Canada

Led and managed the ICQA department with over 50 associates, while overseeing multiple projects and ensuring a timely completion. Furthermore, implemented 3 improvements to the existing warehouse process to increase warehouse storage through better utilization of existing space and improved associate efficiency by optimizing storage methodology ● Used SQL to query databases for associate data points and analyze results to recommend optimization suggestions to operations processes● Evaluated associate performance statistics to draw logical conclusions and prepare reports in Word, PowerPoint and Excel to highlight areas of improvement.● Constantly innovated strategies and tactics to increase associate productivity and efficiency while maintaining company safety standards and exceed expectations● Managed and built relationships with over 50 associates, through encouragement and motivation to increase employee satisfaction

Kingston, Ontario, Canada

Trained new associates to maintain business standards and achieve department goals through regular meetings. Additionally, supported other departments with training and sales.______________________Q4___________________________● Achieved over 90% protection plan attachment.● Top part-time sales associate in the territory with over 250k in sales.● Responsible for holding regular training session to uphold business standards and achieve department goals______________________Q1___________________________● Achieved over 70% protection plan attachment.● Leading the department at 167k in sales.● Focused on adapting sales strategies to align with company goals by implementing new approaches to mobile device sales pitches.

Kingston, Ontario, Canada

Developed sales and interpersonal skills further while learning and gaining experience in various departments. I was recognized by the department senior as one of the pillars of the department and was asked to become full-time during the summer break. After the summer, I was asked to be part of the mobile sales team to support the department in hitting their sales and protection attachment goals.

Kingston, Ontario, Canada

Learned the basic approaches to sales. Gained valuable experience in customer service while improving my product knowledge and interpersonal skills.

Kingston, Ontario, Canada

As a memeber of the Electrical team, I helped build a FormulaSAE car to compete in various different categories.● Developed AutoCAD models of FormulaSAE parts.● Created and maintained PCB schematics using Altium● Tested the brake system plausibility device

Mississauga, Ontario, Canada

Built a company from the ground up in 8 months with a group of ambitious individuals. Worked on creating anddeveloping websites using HTML and CSS while providing hosting services to customers over this period.● Developed marketing strategies to create an online presence● Communicated and trained production crew to develop and maintain websites.

Bachelor'S Degree, Computer Science With Professional Internship

Course Work ● Creating and maintaining relational databases using relational models, SQL, and relational algebra. ● Implementing complex.

High School Diploma, High School/Secondary Diplomas And Certificates