• Overseeing of upscale 724 room All-Inclusive Luxury Resort. Managing a team of 850+ employees. • Leading of Executive Team: Food & Beverage, Sales & Reservations, Front office, Accounts & Finances, Human Resources, IT, Technical Support and Maintenance, Kitchen/Food Production, Security, Marketing, Housekeeping, Guest Relations, Purchasing, Event & Entertainment, Call-Center, Drivers, Garden Keepers, Staff Housing Managers. • Executed a strategic rebranding contributing to 15% revenue growth in the first year. • Transformed costumer service models, which resulted in 35% increase in client satisfaction and return patrons.• Developed and oversaw hotel-wide renovation projects through to completion while staying within budget and time frame.• Implemented a new employee training and recognition program that boosted staff engagement and productivity by 25%. • Increased revenues by 10-15% year to year for each consecutive years by optimizing resource utilization, cost control and marketing efforts.