Batuhan Şen Email & Phone Number

İzmir, Türkiye

• Ensuring 24/7 Level 2 support for Aviation Passenger Systems deployed by TAV Technologies across global airports.• Deployment of passenger applications onto the CUTE, CUPPS Platforms.• Managing Airport connections to DCS hosts such as Altea, GoNow, Cfront, Quick Check-in, IBS, IFlyRes, etc.• Administration, update and support of TAV CUPPS and TAV Baggage Reconciliation System servers & applications alongside overseeing all other Passenger Systems for Aviation.• Knowledge of ITIL incident, problem & change management.

Çeşme, İzmir

• Managing of IT systems, infrastructure, and personnel within company-owned hotels.• Management of virtual machines, backup systems, CCTV, network cabling, printers, mobile and landline phones, handheld terminals, POS machines, and troubleshooting end-user problems.• Coordination of installations, implementation of new projects, and integration of new hotel projects into the company's IT framework.

Çeşme, İzmir

İzmir, Antalya, Balıkesir

Throughout 2012 to 2022, I garnered extensive experience across various departments within the tourism sector at quality hotels such as Sheraton Çeşme, Paloma Grida Village Belek, Maritim Pine Beach Resort Belek, Boyalık Beach Hotel Çeşme with a predominant focus on roles within the Front Office operations. Additionally, I had the opportunity to contribute to the Sales and Marketing, Food&Beverage and Kitchen departments.During this time, I actively engaged in diverse responsibilities, ranging from guest services and reservations management at the Front Office to overseeing operations in Food & Beverage outlets.

Bachelor'S Degree, Hospitality Management

Associate'S Degree, Computer Programming

Bachelor'S Degree, Earth Sciences

High School, Culinary