As a dedicated professional with over a decade of leadership experience at Guitar Center, I have honed a robust skill set in store management, team leadership, and customer service excellence. Since joining Guitar Center in 2011, I have progressed through several roles, from Sales Associate to Store Manager, demonstrating my ability to adapt and excel in dynamic retail environments. My journey has taken me through five different locations, including a flagship store in Manhattan, where I've consistently driven improvements in customer satisfaction and operational efficiency.A graduate of State University of New York College at Oneonta with a major in Music Business and a minor in Audio Arts Production, I blend my academic background with a lifelong passion for music, which spans roles as a hobbyist music producer and engineer to a recreational guitar player and electronic musician.My core competencies include comprehensive store and sales team management, strategic sales negotiations, and effective team building. These skills are complemented by my expertise in audio engineering and a strong aptitude for resolving conflicts and meeting challenging deadlines. After contributing over a decade to Guitar Center, fostering team growth and achieving store-level success, I am eager to explore opportunities that allow me to expand my impact and grow my career beyond the retail sector, aiming for long-term investments with forward-thinking companies.
Listed skills include Audio Engineering, Audio Editing, Audio Post Production, Audio Mixing, and 27 others.