Bavanie Govender Email & Phone Number

I am an experienced Banking professional with 21 years banking experience. I have mastered the following skills during my time in the banking Industry as a forensic investigator ,problem-solving , Interpreting Internet Banking Logs , Analyzing bank statement, Reporting to the Banking Ombudsman and writing internal reports for Legal. Hands on experience in the disciplines of Retail Relationship Management, Personal Relationship Banking , Test Analysis, Quality Assurance, Money Laundering Investigations and Reporting to the FIC withing 15 days . Coordination with updating Business Processes in the Forensic space. Experience in testing and test analysis with hands on business experience. Experienced in Customization of delivery methodologies lean practices for the business needs, deploying them into projects, institutionalizing them into the organization to deliver the projects in the record breaking time, with the astonishing quality, and achieve the process adherence & compliance through effective performance management. Established & defined testing processes considering the effect to minimize the cost of quality in the testing value chain by understanding key attributes of service/product (quality) & processes (productivity) and their impact analysis.Experience involves Worked closely with Cross Cluster teams ensuring that the roadmaps meet business objectives by involving in designing of the Forensic solutions were possible. Create future vision strategies to expedite delivery of new projects / products / services to meet the ever-changing business needs while meeting organization's cost and risk reduction objectives.Account management and relationship management with experience in customer life cycle management through identification, acquisition and retention of customers. Effectively communicate with customers for managing the expectations and ensuring customer satisfaction.If you feel I will be a suitable candidate to fill a vacancy or you would like to expand your professional network, connect here or email me at bavanieg196@gmail.com.