Bavleen Kaur Email & Phone Number

Kitchener, On, Ca

Kitchener, Ontario, Canada

• Processed an average of 150 customer transactions per shift, maintaining a high accuracy rate of 98% in cash handling, contributing to overall store efficiency.• Worked collaboratively with a team of 10+ members to ensure efficient kitchen operations and timely order delivery, fostering a cooperative and productive work environment.• Provided exceptional service to over 200 diverse range of customers daily, ensuring a positive and welcoming atmosphere by greeting each customer with a smile and developing long-standing relationships.• Resolved customer complaints and issues with a 90% satisfaction rate, demonstrating strong problem-solving skills and a commitment to customer service excellence.• Achieved a 95% order accuracy rate in fast paced environment by ensuring compliance with quality standards and addressing any discrepancies promptly, leading to increased customer satisfaction.• Consistently accomplished goals for drive-thru speed, averaging a service time of 1 minute per customer, resulting in faster service and positive customer experience• Volunteered for Tim Camp Day 2024, raising $300 by coordinating garage sales and organizing gaming activities, while effectively advocating for the cause to customers and making a difference in communities.• Ensured compliance with health and safety regulations by maintaining a clean and organized work environment, and conducting regular checks and cleaning schedules.

Ludhiana, Punjab, India

• Managed reception area and handled an average of 100 daily inquiries, providing relevant insights about business objectives and building customer relationships.• Assisted in organizing and coordinating monthly events and workshops, resulting in a 20% increase in student participation and engagement.• Handled confidential student information with discretion, adhering to data protection policies and maintaining the privacy of sensitive information.• Resolved student and parent issues promptly, achieving a 95% satisfaction rate by addressing customer needs with accountability and working together with the team to provide innovative solutions.• Answered and directed an average of 80 phone calls per day, and applied a customer-centric approach to attain visa services sales targets by 5-8 enrollments monthly.• Processed payments and issued written receipts for course fees, handling cash transactions totaling approximately $10,000 monthly with a 99% accuracy rate.• Monitored inventory of office supplies using MS Excel, placing orders to replenish stock as needed, ensuring the front desk was always well-equipped.• Trained and supervised 3 new front desk staff members, guiding company policies and customer service best practices.

Financial Planning Services

-Actively pursued education in ethical decision-making within financial planning. -Applied recognized financial planning principles.

Ontario College Diploma, Global Business Management

This course developed deep understanding of international business practices, including global economics, cross-cultural communication.

Bachelor Of Arts Economics Hons., Economics

This course has provided me with a strong foundation in the study of market trends, economic systems, and financial analysis. Through my.