Barry Waldron Email & Phone Number

Vienna, Virginia, United States

Used the Human Performance Technology (HPT) Model to analyze systems and recommend interventions that would improve performance. Created training course materials that aligned with US Navy Standard Operating Procedures- Assessed skills, knowledge, environment, and motivational factors to effectively develop US Navy systems training.

Jacksonville, Florida, United States

Conducted a fast-paced analysis, utilizing an innovative new investigative tool, for the Ready Relevant Learning’s (RRL) Rapid Development and Accelerated Delivery program for the US Navy’s Explosive Ordnance Disposal rating. Authored 15 RRL reports used for three Go/No-Go RRL Gates for NETC, TYCOM, SYSCOM, Training Program Support Office, and Resource Sponsors approval using an agile methodology. Resulted in stakeholders green lighting funding for future projects.- Steered the Team that produced 15 RRL reports, which recommended to project owners how to increase the skills and knowledge of workers, while decreasing the environmental, motivational, and cultural impacts on teams and individuals. Team deconflicted data from multiple sources and validated proper instructional time for each course.- Validated and developed over two thousand course objectives using ISD, Human Performance Technology (HPT), Bloom’s taxonomy of cognitive complexity, and Kirkpatrick’s training evaluation models. Ensured objectives were at the correct Skill and Knowledge levels for each topic’s complexity and specificity.- Entered training data from 5 RRL reports into a Content Planning Module (CPM). Ensured the quality of the training content prior to entering via consensus meetings with stakeholders.

Jacksonville, Florida, United States

As a Service Desk Specialist at Grainger Inc, I honed my skills in providing exceptional technical support to over 10,000 end users, demonstrating my adeptness in both technology and customer service. Our collective efforts in troubleshooting and training have not only resolved immediate challenges but also fostered a culture of continuous learning and improvement.

Jacksonville, Florida, United States

Drove change management initiatives and demonstrated the cost benefits of using new tools. Conducted one-on-one and team consultations on technology assessments, recruitment and retention, activity management of the sales cycle, proactive customer service, issue resolution, succession planning, and overall cost savings. Used systematic analysis to isolate root causes and performance deficiencies providing solutions that increased productivity and efficiency. Consistent adaptive changes resulted in the office going from 63 of 70, to one of the top five offices for technology use.- Drove the adoption of new technologies and IT support for a network of seven offices for over 386 users. - Provided training, technical support and troubleshooting via phone and video teleconferencing to over 386 users. - Collaborated with 73 teams to increase their production of assets under management and new clients. - Implemented measures to track the transfer of learning to the actual work settings and assessed training and coaching program quality. Increased the retention rate of staff, interns, and new financial representatives by 35%. - Instructed and demonstrated off-the-shelf and proprietary software tools to both large groups and individuals.

Norfolk, Virginia Area

Coached and guided six Training Specialists/Instructional Designers that analyzed, designed, developed, implemented, evaluated, and maintained, seven instructor-led training courses in accordance with US Coast Guard (USCG) Directives, Accomplishment Based Curriculum Design (ABCD) standards, and Instructional Systems Design (ISD) models for the Engineering Systems developed at Command, Control, and Communications Engineering Center (C3CEN) Base Portsmouth. - Directed team that designed, developed, and published all course materials, including job aids, instructor guides, power points, practice exercises, and exams at C3CEN Base Portsmouth.- Completed three Job Task Analyses to determine the skills, knowledge, environment, and motivational factors needed to ensure students are properly trained to the correct skill and knowledge level on USCG systems. - Created three Self-Paced eLearning (SPeL) Courses using Adobe Captivate, Lectora, and Microsoft tools. Published SPeLs in a SCORM package and integrated into a LMS to track student progress.- Revised all C3CEN surveys using the Kirkpatrick’s Four-Level Training Evaluation Model to ensure accurate collection of current course objectives. Isolated performance deficiencies and ensured the ROI of training dollars spent.- Created eighteen Over-the-Shoulder Checklists used in informal training environments. - Drafted seven curriculum evaluations to assess the instructor’s ability to follow the instructor guide and ensured that course content appropriately instructed students to course objectives.

Norfolk, Virginia Area

Used the Human Performance Technology (HPT) Model to analyze systems and recommend interventions that would improve performance. Created training course materials that aligned with USCG Standard Operating Procedures for the approved environment, and evaluated courses to ensure they met established objectives. - Authored two FEA reports, which recommended to project owners how to increase the skills and knowledge of workers, while decreasing the environmental, motivational, and cultural impacts on teams and individuals.- Facilitated collaboration and alignment meetings, group interviews and online surveys to achieve consensus from stakeholders for accomplishment outcomes and task behaviors.- Assessed skills, knowledge, environment, and motivational factors to effectively develop USCG systems training. - Designed, developed, and maintained two instructor-led training courses in accordance with Coast Guard and ABCD standards, including curriculum training plans, lesson plans, presentations, student guides, job aids, CBTs, and examinations.- Produced American Council on Education (ACE) accredited school courses, as well as resident and non-resident training. - Authored, implemented, and analyzed four student and supervisor level I, II, and III surveys, used to measure the transfer of learning to the actual work setting and assess the quality of our training program. - Conducted 154 comprehensive classroom reviews of course material and terminal performance objectives to ensure compliance with Coast Guard standards and training goals.

Norfolk, Virginia Area

- Skilled project manager completing eight minor scope projects relocating eight classrooms and five courses with zero loss of training days. Increased possible student positions by 16 students per convening, and combined with flexible scheduling, increased student throughput by over 200%.- Expertly managed four dynamic courses of instruction with 15 civilian and military instructors, producing over 384 highly qualified Information System Administrators annually with minimal attrition. All courses directly pertained to the Navy’s Command, Control, Communications, Computers and Combat (C5) Systems.- Instructed the Journeyman Networking Core (JNC) course, teaching Windows Server 2000 and 2003, Exchange Server, and Cisco routers and switches to include routing protocols (RIP, RIPV2, IGRP, EIGRP, OSPF, and BGP), switch filtering techniques, VLANs, and basic security measures.- Provided fleet customers with troubleshooting assistance, technical reviews and recommendations for multiple C5 systems.

Augusta, Georgia Area

- Focused leader of a 35-member joint-service Digital Network Intelligence Center, engaged in collaborative projects with multiple external agencies, supporting national consumers. - Improved the integrity and maintained continual operations by implementing just-in-time team training to keep up with, and stay ahead of, dynamic and short fused tasking. - Developed and instituted standardized methodologies, improving the oversight and compliance process of technical reports for national consumers.- Administered $60K dollar training budget with zero discrepancies and increased operator proficiency.

Ottawa, Canada Area

Directed 19 sailors in a remote environment away from normal chain of command while imbedded within the Canadian Forces under an international exchange program. - Accurately managed 150 concurrent major and minor scope projects. Formed and led an Inter-Departmental Supervisors Committee which increased communication and cooperation between departments.

Norfolk, Virginia Area

- Directed the Commands Preventive Maintenance Program, Departmental Logistics Program, and the Departmental Training Program, responsible for integrating and sustaining deployable special communication systems in over 60 Surface combatants.- Performed root cause analysis, creating positive motivational climates within teams and individuals. - Articulated to senior leadership, proper courses of action required to meet program objectives and mission requirements. - Saved money by capitalizing on process improvement; recovered $50,000 dollars of lost or misplaced equipment through the design and development of a comprehensive and detailed inspection program including self-assessments and abatement plans. - Managed a dynamic 5000 item inventory moving constantly between 72 different platforms with less than a 1% loss rate.

Yokosuka Japan Area

- Completely overhauled the Command Safety Program, including all required Occupational Safety & Health Administration (OSHA) training, documentation, and scheduled drills, with the least impact on day to day operations.- Enhanced overall command safety; organized a Command Safety Stand Down for 125 personnel and coordinated six speakers from Base operations to present relevant information in an interesting format.- Conducted hands-on training pertaining to industrial wiring, electrical safety, and secure tactical voice / data systems, in accordance with the National Electrical Code (NEC) and various DOD Directives for Sensitive Compartment Information Facilities.- Performed Quality Control and visual TEMPEST inspections ensuring compromising emissions, sounds, or mechanical vibrations were mitigated in accordance with standards regarding Emission Security.- Coordinated the planning, acquisition, installation, and approval process, of communication systems while providing adequate electrical, electromagnetic, and physical safeguards, to within acceptable risk management guidelines. Ensured teams always met deadline while overcoming space, equipment, and time constraints. - Installed, tested, and certified, secure tactical voice/data systems, in support of Cryptologic Carry-On Programs onboard various naval platforms and shore based facilities.

Associate In Applied Science, Technical Studies

Mechatronics Engineering, Robotics And Automation Engineering