Bay C. Email & Phone Number

I'm an IT professional with experience in infrastructure, security, virtualization platforms, and application installation and configuration. I'm skilled at managing multiple projects simultaneously, providing technical support, and working closely with teams during project initiation, planning, execution, monitoring, and implementation. I pride myself on delivering exceptional client support, resolving issues, and building lasting relationships from start to finish of each project.► Provided technical and process implementation of new releases for IBM’s Guardium.► Managed operations ticketing system and infrastructure projects, including server installations, server performance monitoring, batch and ad hoc execution, security and compliance, performance metrics, and daily issue resolution.► Made hardware replacement and repair services for Dell servers.