Bayan Alafeshat Email & Phone Number

Experienced Customer Service Officer in banking, dedicated to ensuring seamless transactions and enhancing your experience. With a year of industry experience, I prioritize delivering exceptional service and resolving inquiries efficiently. From proficiently handling cash to providing prompt assistance, I am committed to meeting your needs. As a collaborative team player, I am eager to contribute to our collective success. 🚀 Let's connect and collaborate to elevate our banking experience together!

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  Customer Service Officer

  Arab Bank

  Sep 2022 - Present - Jordan

  1- Conducted daily cash handling operations, maintaining accuracy and security in all transactions.2- Demonstrated in-depth knowledge of various banking products and services, effectively educating customers on their options.3- Processed customer transactions including deposits, withdrawals, and transfers with precision and efficiency.4- Ensured compliance with banking regulations, particularly AML and KYC protocols, through meticulous record-keeping and verification processes.5- Utilized strong communication skills to address customer inquiries, resolve issues, and provide personalized financial guidance, resulting in increased customer satisfaction and retention.