Bayan Itani Email and Phone Number
Bayan Itani work email
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Bayan Itani personal email
A highly motivated and results-driven individual with 10+ years of experience in customer experience, project management, and communications within the education technology and non-profit sectors. Proven track record of developing and implementing successful engagement strategies, leading cross-functional teams, and exceeding customer expectations.Eager to connect with like-minded professionals and contribute to a positive and innovative work environment.
Kamkalima
View- Website:
- kamkalima.com
- Employees:
- 27
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Customer Experience ManagerKamkalima Jul 2024 - Present- Designing onboarding programs for 100+ schools across 11 MENA countries.- Building and maintaining customer relationships with 500+ teacher users annually.- Fully handling and setting up Service Hub’s customer experience integration.
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Creative Engagement SpecialistKamkalima Nov 2021 - Aug 2024Beirut, Beirut Governorate, Lebanon- Established students and teachers advisory boards.- Started the annual digital reading challenge program.- Delivered a workshop entitled “Escape the classroom: Fostering Critical Thinking Skills Through Online Web Quests” in the World Innovation Summit for Education (WISE).- Managed Kamkalima’s first ever online course project in collaboration with Aanaab platform, on “Differentiated Learning for Arabic Language Teachers”.- Handled the online teacher skills professional development program for 2 consecutive years with organically outreaching to 2300 attendees.
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Customer Success OfficerKamkalima Oct 2020 - Nov 2021Beirut, Beirut Governorate, Lebanon- Proactively managed around 35 business accounts [around 10,000 users]. - Led on Kamkalima’s first Arabic language conference.- Produced 25+ video tutorials on product usage.
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Administrative & Communication OfficerNational Social Security Fund - Lebanon Jan 2019 - Sep 2020Beirut District, Lebanon- Supported the drafting and preparation of 4 company annual reports.- Served as the communication focal point for the EU Project, ‘Reinforcement of the National Social Security Fund’. -
Content ProviderKamkalima كم كلمة Nov 2017 - May 2020Beirut, Beirut Governorate, Lebanon
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Projects & Conferences OfficerArab Thought Foundation مؤسسة الفكر العربي Jan 2018 - Dec 2018Beirut, Beirut Governorate, Lebanon- Developed a reference handbook for all FIKR conferences and company’s events.- Issued final evaluation report of FIKR16 conference.- Coordinated with 50+ speakers on participation logistics and speech content.- Handled on-site coordination and support for speakers and attendees. -
Local Researcher - Refugee Hosts ProjectUcl Dec 2017 - Dec 2018Beirut, Beirut Governorate, LebanonMain Tasks Included:- Support in mapping activities to identify potential interviewees- Interview selected participants that fit within research criteria- Transcribe and translate the conducted interviews- Conduct focus group sessions in targeted research area -
Communication OfficerAnera (American Near East Refugee Aid) Aug 2016 - Dec 2017Beirut, Beirut Governorate, LebanonManaged all country level communication activities for education, lifeskills, sports, health, and environmental programs. -
Survey CoordinatorUnion Of Relief And Development Associations - Urda Feb 2016 - Aug 2016Beirut, Beirut Governorate, Lebanon -
Officer At The Technical CommitteeNational Social Security Fund - Lebanon Dec 2014 - Jul 2016Beirut, Beirut Governorate, Lebanon- Supported the proofreading, translation, and finalization of official reports and annual reports.
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Contributor To The Arabic BlogInternational Center For Journalists (Icfj) May 2012 - Jul 2016Beirut, Beirut Governorate, Lebanon -
Research AssistantUniversity Of Calgary May 2014 - Oct 2014Beirut, Beirut Governorate, Lebanon -
Meal & Database OfficerMercy Corps Jan 2014 - Jun 2014Beirut, Beirut Governorate, Lebanon- Handled country level data analysis on protection with selection of vulnerable cases for further referral to UNHCR.- Handled all surveys to feed in one of the first comprehensive municipal guides with strategies for dealing with the Syrian refugee crisis. -
Archival ResearcherAflama, Llc Jun 2013 - Dec 2013Beirut, Beirut Governorate, Lebanon -
Graduate AssistantAmerican University Of Beirut Sep 2011 - Jun 2013Beirut, Beirut Governorate, Lebanon- Dr. Nabil Dajani, Professor, Department of Sociology, Anthropology, and Media Studies o Support in research of “The Media in Lebanon: Fragmentation and Conflict in the Middle East” (Nabil Dajani- I.B. Tauris & Co. Ltd 2019)- Dr. Dina-Jane Kiwan, Associate Professor, Department of Sociology, Anthropology, and Media Studies -
Writer/EditorUndp Mar 2007 - Jun 2008Beirut, Beirut Governorate, LebanonMember of the Core Team - "101 Stories to Tell" ProjectFull report available at below link:http://hdr.undp.org/sites/default/files/nhdr_lebanon_20082009_en.pdf
Bayan Itani Skills
Bayan Itani Education Details
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Sociology With Concentration On Communication
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Hariri High School IiSe - Sociology And Economics -
Philokalia Music InstituteOriental Singing
Frequently Asked Questions about Bayan Itani
What company does Bayan Itani work for?
Bayan Itani works for Kamkalima
What is Bayan Itani's role at the current company?
Bayan Itani's current role is Customer Experience Lead | Published Children's Author | Communications Enthusiast.
What is Bayan Itani's email address?
Bayan Itani's email address is ba****@****ima.com
What schools did Bayan Itani attend?
Bayan Itani attended American University Of Beirut, Lebanese American University, Hariri High School Ii, Philokalia Music Institute.
What are some of Bayan Itani's interests?
Bayan Itani has interest in Social Services, Civil Rights And Social Action, Poverty Alleviation, Science And Technology, Human Rights, Arts And Culture.
What skills is Bayan Itani known for?
Bayan Itani has skills like Journalism, Research, Editing, Social Media, Creative Writing, Translation, Newspapers, Copy Editing, Media Relations, Public Relations, Arabic, Public Speaking.
Who are Bayan Itani's colleagues?
Bayan Itani's colleagues are Yvette Nasser, سالم القرني, Ana Ahmed, Siroun Shamigian, م مم, Youmna Nasser, Johnny Hayek.
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Bayan Itani
Beirut
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