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Bayan Itani is listed as Customer Experience Lead | Published Children's Author | Communications Enthusiast at Kamkalima, a company with 27 employees, based in Beirut, Beirut Governorate, Lebanon. AeroLeads shows a work email signal at kamkalima.com and a matched LinkedIn profile for Bayan Itani.
Bayan Itani previously worked as Customer Experience Manager at Kamkalima and Creative Engagement Specialist at Kamkalima. Bayan Itani holds Master Of Arts (Ma), Sociology With Concentration On Communication from American University Of Beirut.
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A highly motivated and results-driven individual with 10+ years of experience in customer experience, project management, and communications within the education technology and non-profit sectors. Proven track record of developing and implementing successful engagement strategies, leading cross-functional teams, and exceeding customer expectations.Eager to connect with like-minded professionals and contribute to a positive and innovative work environment.
Listed skills include Journalism, Research, Editing, Social Media, and 34 others.
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A career timeline built from the work history available for this profile.
- Designing onboarding programs for 100+ schools across 11 MENA countries.- Building and maintaining customer relationships with 500+ teacher users annually.- Fully handling and setting up Service Hub’s customer experience integration.
Beirut, Beirut Governorate, Lebanon
- Established students and teachers advisory boards.- Started the annual digital reading challenge program.- Delivered a workshop entitled “Escape the classroom: Fostering Critical Thinking Skills Through Online Web Quests” in the World Innovation Summit for Education (WISE).- Managed Kamkalima’s first ever online course project in collaboration with.
Beirut, Beirut Governorate, Lebanon
- Proactively managed around 35 business accounts [around 10,000 users]. - Led on Kamkalima’s first Arabic language conference.- Produced 25+ video tutorials on product usage.
Beirut District, Lebanon
- Supported the drafting and preparation of 4 company annual reports.- Served as the communication focal point for the EU Project, ‘Reinforcement of the National Social Security Fund’.
Beirut, Beirut Governorate, Lebanon
- Developed a reference handbook for all FIKR conferences and company’s events.- Issued final evaluation report of FIKR16 conference.- Coordinated with 50+ speakers on participation logistics and speech content.- Handled on-site coordination and support for speakers and attendees.
Beirut, Beirut Governorate, Lebanon
Main Tasks Included:- Support in mapping activities to identify potential interviewees- Interview selected participants that fit within research criteria- Transcribe and translate the conducted interviews- Conduct focus group sessions in targeted research area
Beirut, Beirut Governorate, Lebanon
Managed all country level communication activities for education, lifeskills, sports, health, and environmental programs.
Beirut, Beirut Governorate, Lebanon
Beirut, Beirut Governorate, Lebanon
- Supported the proofreading, translation, and finalization of official reports and annual reports.
Beirut, Beirut Governorate, Lebanon
Beirut, Beirut Governorate, Lebanon
- Handled country level data analysis on protection with selection of vulnerable cases for further referral to UNHCR.- Handled all surveys to feed in one of the first comprehensive municipal guides with strategies for dealing with the Syrian refugee crisis.
Beirut, Beirut Governorate, Lebanon
- Dr. Nabil Dajani, Professor, Department of Sociology, Anthropology, and Media Studies o Support in research of “The Media in Lebanon: Fragmentation and Conflict in the Middle East” (Nabil Dajani- I.B. Tauris & Co. Ltd 2019)- Dr. Dina-Jane Kiwan, Associate Professor, Department of Sociology, Anthropology, and Media Studies
Beirut, Beirut Governorate, Lebanon
Member of the Core Team - "101 Stories to Tell" ProjectFull report available at below link:http://hdr.undp.org/sites/default/files/nhdr_lebanon_20082009_en.pdf
Other employees you can reach at kamkalima.com. View company contacts for 27 employees →
إسحاق المطحني
Colleague at Kamkalima
Saudi Arabia, Saudi Arabia
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EI
Era Ikghame
Colleague at Kamkalima
Oran, Oran, Algeria, Algeria
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مم
م مم
Colleague at Kamkalima
Saudi Arabia, Saudi Arabia
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سا
سالم القرني
Colleague at Kamkalima
Saudi Arabia, Saudi Arabia
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NE
Nisrine El Makkouk
Colleague at Kamkalima
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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JH
Johnny Hayek
Colleague at Kamkalima
Beirut, Beirut Governorate, Lebanon, Lebanon
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JH
Johnny Hayek
Colleague at Kamkalima
Lebanon, Lebanon
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MF
Mohammed Fawzy
Colleague at Kamkalima
Egypt, Egypt
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PE
Pauline El Helou
Colleague at Kamkalima
Lebanon, Lebanon
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SS
Siroun Shamigian
Colleague at Kamkalima
Beirut Governorate, Lebanon, Lebanon
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Relevant Courses Taken: Sociological Theory, Communication Theory & Research, Middle Eastern Culture & Society
Received the highest average award at the faculty of Arts and Sciences for the Academic year 2008-2009 Relevant Courses Taken.
Quick answers generated from the profile data available on this page.
Bayan Itani works for Kamkalima.
Bayan Itani is listed as Customer Experience Lead | Published Children's Author | Communications Enthusiast at Kamkalima.
AeroLeads has found 1 work email signal at @kamkalima.com for Bayan Itani at Kamkalima.
Bayan Itani is based in Beirut, Beirut Governorate, Lebanon while working with Kamkalima.
Bayan Itani has worked for Kamkalima, National Social Security Fund - Lebanon, Kamkalima كم كلمة, Arab Thought Foundation مؤسسة الفكر العربي, and Ucl.
Bayan Itani's colleagues at Kamkalima include إسحاق المطحني, Era Ikghame, م مم, سالم القرني, and Nisrine El Makkouk.
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Bayan Itani holds Master Of Arts (Ma), Sociology With Concentration On Communication from American University Of Beirut.
Bayan Itani is listed with skills including Journalism, Research, Editing, Social Media, Creative Writing, Translation, Newspapers, and Copy Editing.
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