Baylee Porter Email and Phone Number

•Recruited, interviewed and hired new team members• Managed and lead team members in their daily tasks and took Manager on Duty shifts weekly•Reviewed and audited employee incident forms•Drove sales through strategic floor layout and product placement

•Worked to achieve daily selling goals through building and maintaining quality relationships with valuable customers•Assisted Department and Store Managers in scheduling and designing store and company marketing promotions•Supported Management in motivating and coaching employees- trained new hires, designed sales contests and coached sales associates in selling techniques to better their sales per hour rating•Reviewed daily, monthly and yearly sales reports and product trackers and created daily goals, plans and contests according to the data•Awarded “Future Nordstrom Leaders” Certificate- now eligible to be a manager in a Full Line or Nordstrom Rack Store

•Organized and strategically displayed new merchandise on sales floor based on focus items, sales trends and price point•Built and maintained meaningful customer relationships by contacting and suggesting new products according to their individual taste through phone calls, emails, written letters and booking private shopping appointments, in addition to promoting Customer Loyalty program- exceeded minimum expectations for number of cards opened per month•Thrived under the pressure and competition of a commission environment- top salesperson for multiple pay periods and special events