Baylor Rowell Email & Phone Number

Cincinnati, Ohio, United States

As Scholarship Chair, I manage a $30,000 budget dedicated to developing and implementing academic support programs for 180 SAE members. My goal is to foster an environment that prioritizes academic success while balancing fraternity life.Key Responsibilities:* Program Development: Organize and oversee study groups, tutoring sessions, and mentorship programs to enhance academic performance.* Workshops: Lead resume and job application workshops, focusing on building professional networks and utilizing tools like LinkedIn effectively.* Academic Monitoring: Regularly assess members’ academic performance and offer tailored resources for improvement.* Collaboration: Partner with university resources, such as academic advising and tutoring centers, to provide comprehensive support for members.* Event Planning: Create initiatives that promote academic balance within fraternity activities, ensuring members prioritize their studies.* Recognition: Implement systems to acknowledge and reward academic achievements within the fraternity, fostering a culture of excellence.* Scholarship Awareness: Ensure members are informed about and actively applying for relevant scholarships and academic opportunities.* Communication: Maintain regular communication with fraternity leadership to align on academic goals and uphold high standards.

Newport, Kentucky, United States

As Sales and Customer Service Specialist, I played a vital role in ensuring a welcoming and efficient environment for members and guests, while driving fitness club membership growth and engagement.Key Responsibilities:* Member and Guest Check-In: Greet and check-in members and guests to ensure a smooth entry process to the facility.* Membership Management: Process new memberships and assist with renewals, consistently meeting monthly sales targets of 20-30 new memberships.* Information Provider: Share detailed information about services, classes, and promotions to enhance member participation and engagement.* Communication: Respond to phone calls and emails, addressing inquiries within a response time of under 24 hours.* Sales Tracking: Track daily sales and guest check-ins, ensuring accurate reporting and cash handling procedures are followed.* Upselling: Promote and upsell products, including personal training packages and retail items, aiming for 10-15 successful upsells each month.* Front Desk Maintenance: Maintain the cleanliness and organization of the front desk and lobby area, creating a welcoming atmosphere.* Customer Service: Assist in resolving member complaints or issues, striving for a 95% customer satisfaction rate.

Barrington, Illinois, United States

Presence is the leading national sales broker dedicated exclusively to representing natural and organic food, beverage and personal care product manufacturers.This summer internship provided a hands-on experience across multiple departments, allowing for a well-rounded perspective on organizational operations. Key responsibilities included developing tracker projects to optimize workflow efficiency, assisting HR with job description reviews, and supporting IT in managing assets. Additionally, the role involved taking on various tasks that required adaptability and effective cross-functional communication. This experience contributed to a stronger foundation in project management and collaboration within a dynamic work environment.

Cincinnati, Ohio, United States

In my role as Health and Safety Chair, I was dedicated to fostering a safe and supportive environment within the fraternity, ensuring the well-being of all members during events and activities.Key Responsibilities:* Safety Protocols: Develop and enforce safety protocols for all fraternity events and activities, prioritizing member safety.* Well-Being Culture: Promote a culture of well-being that emphasizes both mental and physical health among fraternity members.* Workshops and Training: Organize workshops and events focused on health-related topics, including first aid training, mental health awareness, and substance abuse education.* Collaboration: Partner with university health services and external organizations to provide members with valuable resources and support.* Regulatory Compliance: Ensure adherence to university and fraternity health and safety regulations, maintaining the highest standards.* Risk Assessments: Conduct regular risk assessments of fraternity property and events to identify potential hazards and implement preventive measures.* Emergency Response: Serve as the primary point of contact during emergencies, coordinating effective emergency response plans and training.* Alcohol Monitoring: Monitor alcohol use at fraternity events to promote responsible behavior and ensure the safety of all participants.

Des Plaines, Illinois, United States

Paramount is a leading automotive BDC (business development center) service company that specializes in providing expert support for customer engagement and lead generation to car dealerships. As a Summer Intern, my primary focus was on understanding customer needs and delivering tailored solutions while striving to meet my sales goals. TrainingDuring my internship, I received comprehensive training in client management and relationship building. I worked closely with current clients and prospective customers as a trusted advisor, focusing on understanding their needs and providing effective solutions. Key training programs included:* Account Management* Leadership Success* Foundations to Prospecting* Sales Disciplines* Advanced Negotiations* Habits for Success* ResponsibilitiesI was responsible for outbound telephone service and sales calls aimed at increasing client revenue by closing deals with new, existing, and past clientele. Specific responsibilities included:Equity Mining Services: Driving new client dealership business by booking appointments, focusing on new automobile purchases, and attracting potential customers to dealership sales events across states like Illinois, Ohio, Florida, Indiana, and Michigan.Collection Services: Reaching out to automobile dealership clients to collect payments, discussing payment options, and justifying services performed.Goals and Outcomes* Worked hours: 8:00 am to 4:00 pm, Monday through Friday.* Compensation included hourly pay plus bonuses for appointment setting and completed sales.* Consistently performed at the top of my intern class, exceeding objectives and the bonus structure.* Approached by management to continue the intern program during the upcoming winter and summer breaks.This experience equipped me with valuable skills in sales, client management, and strategic problem-solving, and reinforced my commitment to achieving sales excellence.

Lake Zurich, Illinois, United States

In my role as Cashier and Order Taker, I ensure efficient transaction processing and exceptional customer service, contributing to a positive dining experience.Key Responsibilities:* Payment Processing: Accurately process and collect payments, providing clients with the correct change.* Cash Register Balancing: Balance the cash register at the end of each shift to ensure all transactions are accounted for.* Order Taking: Inform customers about food options, ensuring accurate entry of their orders into the system.* Customer Service: Greet clients warmly, develop relationships to encourage future business, and resolve any customer inquiries or issues promptly.

* B.A., Bachelor Of Arts - Organizational Leadership, Human Resources Specialty And Minor In Marketing

High School Diploma, General Studies

Activities and Societies: Baseball: Pitcher and Outfielder