Bayo Ogunwole Email & Phone Number

Lagos, Nigeria

Provide inputs for new product development and managementProficient in managing telecom related IT operations including Billing (Retail / Wholesale), Revenue Assurance and Fraud Management (RAFM),Administered IT support services for Telecom BSS/OSS solutions handling areas of Mediation (ETL), Roaming, Rating, Billing, Interconnect, Credit LimitExperience working on Interconnect billing platforms like TOMIA (TELARIX), TABS, WBS and in international wholesale billing operationsEnsure accurate billing and timely delivery of invoices to Customers including timely Resolution of Customer billing disputes, queries and inquiresSupport the update and management of Customer billing profiles on the Interconnect billing systemDeveloping and implementing scripts and tools that will support and expand billing functionalityDevelopment of technical documents including Standard operating procedures, troubleshooting guidesIntegration testing of new services and upgrades on test platformApplication security, incident/problem management and correction, monitoring and investigation of call data records, generating ad-hoc and regular reports based on billing dataImplementing/upgrading, maintenance and support of the billing/Fraud mgt platforms and its related processes to achieve business continuity.Tracking and monitoring of end-to-end service delivery and assurance across wholesale billing platformsImplemented various migration projects, prepared Project charter to verify the need, risk and benefit of the project to the businessDeveloped script and automation which monitors applications and system performance, designed alert notification mechanism for susceptible business transactions, bulk rate loading, load balancing and data reconciliation along with other technical support across entities

Nigeria

Provide inputs for new product development and managementExperience working on Interconnect billing platforms like TOMIA (TELARIX), TABS and in international wholesale billing operationsEnsure accurate billing and timely delivery of invoices to Customers including timely Resolution of Customer billing disputes, queries and inquiresSupport the update and management of Customer billing profiles on the Interconnect billing systemDeveloping and implementing scripts and tools that will support and expand billing functionalityDevelopment of technical documents including Standard operating procedures, troubleshooting guidesIntegration testing of new services and upgrades on test platformApplication security, incident/problem management and correction, monitoring and investigation of call data records, generating ad-hoc and regular reports based on billing dataImplementing/upgrading, maintenance and support of the billing/Fraud mgt platforms and its related processes to achieve business continuity.Tracking and monitoring of end-to-end service delivery and assurance across wholesale billing platformsImplemented various migration projects, prepared Project charter to verify the need, risk and benefit of the project to the businessDeveloped script and automation which monitors applications and system performance, designed alert notification mechanism for susceptible business transactions, bulk rate loading, load balancing and data reconciliation along with other technical support across entities

Hnd, Computer Science

Education record