Isaac Chan Email & Phone Number

Los Angeles Metropolitan Area

Los Angeles Metropolitan Area

- Championed content and feature development by collaborating with ICs and leadership which led to the creation of 6 new core gameplay features- Identified and mitigated risks across 5 initiatives which led to a 30% under-budget and on time delivery- Developed decision making frameworks and production pipelines to increase team clarity and guidance reducing meetings and time waste by avg 30% per week- Instituted cross-functional partnerships between external studios and 7 Riot live service teams to support game launch and technical integrations- Mentored 3 producers on production craft best practices and career growth

Santa Monica, California, United States

- Composed quarterly reports for leadership detailing spend, production roadmaps, and needs across all functions of the R&D organization - Regularly reviewed project progress with stakeholders, escalated issues, and raised awareness of roadblocks encountered - Administered and analyzed team rituals and work across 9 multi-disciplinary organizations. - Oversaw early live service operations of Wild Rift and successfully resolved 4 game threatening problems that arose during game launch

Wild Rift Around Game Product Owner - Developed the high level social strategy for Wild Rift in accordance with the Wild Rift product roadmap and strategy canvas - Led development for Wild Rift AG features including: shard transfer, friends list, account login, social sharing, and event features Wild Rift Regional Launch Product Owner - Led development of the Vietnam and Taiwan Wild Rift binaries and subsequent regional features - Partnered with Riot teams, external publishers, and developers to ensure all regional requirements were understood, created, and shipped on time Wild Rift Compliance Product Owner - Owned the production of global compliance features for Wild Rift - Collaborated with external partners and Riot teams to ensure all features were reviewed and would not break regional requirements - Responsible for validating if Wild Rift met regional compliance standards and collaborating with feature teams to alter designs - Owned the creation and delivery of game builds & services to be submitted for license review by various governments Wild Rift Around Game Delivery Lead - Assisted feature delivery for Wild Rift’s around game team to hit our Retention Alpha, Closed Beta 1 & 2 milestones - Collaborated with WR AG, Player Platform, and external partners to oversee the on time delivery, review, and fixing of game features

WR Regional Launches (VN & TW)- Responsible for the development of the Vietnam and Taiwan Wild Rift binaries and subsequent regional features- Partnered with Riot teams, external publishers, and external developers to ensure all regional requirements were understood, developed, and shipped on timeCompliance- Collaborated with external partners and Riot teams to ensure all features were reviewed and would not break regional requirements- Responsible for validating if Wild Rift met regional compliance standards and collaborating with feature teams to alter designs- Owned the creation and delivery of game builds & services to be submitted for license review by various governmentsWR Around Game DM- Assisted feature delivery for Wild Rift’s around game team to hit our Retention Alpha, Closed Beta 1 & 2 milestones- Collaborated with WR AG, Player Platform, and external partners to oversee the on time delivery, review, and fixing of game features- PO’d the shard transfer, friends list, and account login features

Santa Monica

At Riot we are looking for humble, ambitious and fun-loving professionals who are seeking an environment where they are encouraged to think differently and level up in a fast-paced environment. The quality of our process is paramount and we, therefore, use a long run approach in order to place awesome candidates into a role at Riot where they can really be successful, grow and be thrilled about.

- Assisted applicants through the MPS onboarding process- Led potential candidate communication projects- Managed data discrepancies in SAP- Sourced talent from various universities and networks- Organized and directed hiring events to source and interview potential candidates- Staffed booths at professional, and university, hiring fairs

- Coded excel document to track teacher evaluation performance - Provided design and technical support on HR projects- Redesigned the MPS Human Resource & Human Capital website- Conducted hiring interviews for the MPS teacher candidate pool- Restructured the principal and teacher performance rubric

Garden City, South Carolina

Sales Associate in the electronics department of Walmart. Store #5705

Plant Pathology Lab

Worked as a lab technician in the Mycotoxin lab preparing samples and other samples to be tested by the lab manager, Yanhong Dong.

Dallas/Fort Worth Area

Worked as a research intern for highschool students at the University of Texas at Dallas. Conducted research on graphine nano-ribbons and did several presentations for the board and peers about our research.

Bachelors, Communication Studies

Activities and Societies: Campus Outreach

Certificate In Human Resource Development, Human Resources Development

Activities and Societies: Campus Outreach

Ib Diploma

Education record