Brandon D. Beasley Email & Phone Number

Provided technical information and support to customers and escalation team for individual product repairs and installs. Interacted with customers at all levels to ensure customer satisfaction following established procedures. Performed field service duties such as hardware upgrades, repairs, and other deployment related activities and desktop support..

• Management responsibility for operation of retail store, including store performance, control of cash, inventory and security, customer service, and management of staff.
• Product demonstrated products and accessory features to the customer.
• Selected, train, develop and manage job performance of store employees, with assistance of other management personnel.
• Provided service training, workshops and presentations for new hires and current store personnel.
• Prioritize, plan, coordinate work activities, and manage time and resources so that work objectives are met.

• In charge of store recruiting and screening applicants for hourly store positions in the Dallas/Ft Worth area.
• Responsible for the development and training of retail sales personnel in the North Texas Division.
• Maintained inventory control levels in areas of product replenishment and restocks.
• Tracked, analyzed and take action to improve store performance by forecasting of weekly and daily sales goals and meeting or exceeding established goals. Communicate sales goals, department performance and sales.
• Conducted in store demonstrations to educate the general public on characteristics, features, and performance of new products and technology.

Education record

Education record