Diligently process sales orders and oversee fulfillment of orders, shipments and deliveries.Customer interaction and day-to-day account/relationship management.Analyze allocation on open and future orders, disperse order reports to each account's sales rep by inquiry or nearing cancel dates.Support the Sales team with general operations to help reach the team/company’s objectives.Collaborate with the Supply Chain, Sales and Finance teams, providing insight to the appropriate parties.Pull data for internal teams and external partners including sales and shipment reporting.Performs other duties and analysis as assigned by management.

Responsible for creating brand loyalty with our customers via phone, email, live chat and social media. Social media and product review communications specialist for the team.Attracted potential customers by answering product and service questions.Opened customer accounts by recording account information and assist with placement of orders, refunds, or exchanges.Supported business objectives and ad-hoc projects with innovative ideas.

Advanced brand activation and awareness throughout Rhode Island and Springfield, Massachusetts for the startup supplier’s line of premium Irish spirits.Fostered growth in Rhode Island by nearly doubling the number of activated accounts (97% growth).Produced 15% increase of revenue in 2019 with presentations to buyers at their respective accounts.Collaborated cross-functionally with wholesaler representatives to reach all marketing initiatives.Provided social media proposals to our VP of Sales with the goal of further audience engagement.

Nurtured the accounts of Stonyfield Farms (NH) and SKAPS Industries (GA). Organized full truckload (FTL) shipments across the U.S. Determined the best carrier for each shipment and a ensured a smooth journey from pickup to delivery.

Organized team practices and various other events for the players and staff on a daily basis. Acted as a resource for all players and coaches and addressed any problems that they needed assitance with. Soothed the gameday preparation process and assured all in-game tasks were executed to provide synergy through the team.