Billy Alexandre Email & Phone Number

Coquitlam, Bc, Ca

Coquitlam

• Strategize business initiatives & develop joint business plans with national retail customers such as Best Buy and Canadian Tire to grow brand presence• Deliver Annual Net Sales & Profit targets• Negotiate annual agreements, promo activity, and costing with customers• Provide training, direction and leadership to enable sales representatives to demonstrate product value/benefit to customers• Accurately forecast sales and unit volume• Identify market trends, evaluate new competitor products, and assess competition status• Track, analyze, and communicate key quantitative metrics as well as business trends to executive management and various stakeholders• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Coquitlam

• Collaborated with customer teams to launch new products in North American Big Box and Online retail stores (Best Buy US/CA, Amazon, London Drugs, Canadian Tire)• Provided accurate, relevant and timely KPI’s for the business in order to facilitate effective business planning, forecasting and resource allocation• Supported sales activities by developing and providing competitive profiles on key competitors, conducting market research, and preparing sales materials such as presentations and proposals• Attracted potential customers by creating an exciting buzz around company products through oral presentations at a variety of conferences and trade shows (CES, SEMA)• Conducted retail sales data analysis to identify trends, assess promotional lift, and evaluate impact of marketing initiatives

Coquitlam

I first started at Thinkware as a bilingual customer service representative where I answered inquiries via phone and emails, in French and English. When not on the phone, I developed a library of support documents to help streamline the process of assisting customers. One of my notable achievements was drafting and implementing a new customer service management work-flow which provided quantifiable insights and increased customer service efficacy.

Ottawa, Canada Area

I worked alongside the Skills Enhancement team, whose mandate was to improve the public health workforce capacity in Canada. I was responsible for uncovering the status quo of public health training in Canadian academia, and subsequently, assessing whether there was a need for continuing education programs. To do so, I performed a literature review and co-wrote a review paper which found there was indeed a gap that needed to be filled in the continuing education of public health professionals. Results were later published in the journal of Pedagogy in Health Promotion.

Vancouver, Canada Area

Bachelor Of Arts (Ba), French Language And Literature

Certificate, Liberal Arts And Sciences/Liberal Studies

Bachelor Of Arts (Ba), Health Services/Allied Health/Health Sciences, General

Activities and Societies: SFU Chamber Orchestra