Barbara Deck Email and Phone Number

Invoicing : Preparing and sending invoices to Fiducial companies. This includes checking for errors, entering invoices into the accounting system, and posting them.Payment tracking : Monitoring incoming payments to ensure they are applied correctly and timely. Payment reconciliation : Reconciling accounts receivable records with bank statements and other financial documents to identify discrepancies and ensure accuracy in financial reporting.Resolving payment discrepancies : Resolving discrepancies between customer payments and invoices. Maintaining records : Maintaining accounts receivable records to ensure aging is up to date.Monitoring accounts: Identifying customers with overdue paymentsAnalyzing data: Collecting and analyzing data on payment and debt historyContacting companies: Reaching out to discuss debts and work out payment plans and negociate to come to agreements that benefit all partiesMaintaining records: Keeping accurate records of all communications and transactionsReporting: Updating collection monitoring and reporting on collection operations and customer account updates

• Designed, crafted, and curated high-end travel itineraries for discerning and experienced travelers.• Researched products, destinations, activities, and all related services required to serve clients.• Compiled new customed travel activities.• Improved sales processes and updated contacts + library of offerings.• Successfully spearheaded the implementation of Travefy (itinerary creation/CRM) across the organization, streamlining workflow processes, enhancing efficiency and customer's experience.• Designed and created e-brochures.

Taught French in private classes to beginner, intermediate and advanced levels (A1to C3).• Online and in person classes for teens and adults.• Designed curriculum according to the students' specific needs.• Explained French grammar, verb tenses and helped students solve specific problems.• Clarified and review lessons taught at school.• Assisted with homework.• Supported classroom-centered activities.

Provided administrative duties, design visuals and program logistics for five Design Camps (Grades 6-12).• Created reports and facilitated registration process in Campbrain software.• Created printed materials: Posters, name tags, schedules, desk name tags, certificates, etc.• Created medical forms.• Supervised inventory management.

Software Licensing Management provides license asset management for campus and the Office of Information Technology. • Resolved licensing support tickets using the ServiceNow ticketing system.• Provided customer service and support to address the software licensing needs and questions from campus users (faculty, staff and students).• Provided licensing management of assigned active licensing contracts, including licensing and price negotiation, procurement and management of licensing.• Provided support in the risk assessment and review of clickwrap agreements to ensure EULAs meet university requirements to mitigate risk.• Provided support in the management of IT Purchase Compliance requests, a process to determine if campus IT purchases meet Federal, State and University requirements.• Provided support in the management of the software licensing website, including the creation, maintenance and support in a WordPress environment.

Temporary Relocation Assistance for hurricane victims to CDBG-DR housing program through the Rebuild NC program. • Provided financial control information by collecting, analyzing and summarizing data.• Created updates and reports to effectively communicate the progress of the program.• Collected and verified information provided for program. • Developed and maintained professional relationships with case management team, homeowners, landlords, tenants and other external groups to provide effective and timely customer service, information, and problem resolution. • Sent, analyzed, and processed electronic and hard copy correspondence, documents and forms.• Entered homeowner, landlord or tenant information into Salesforce.• Established and maintains extensive electronic filing system for homeowners, landlords, and tenants as applicable.• Responded to phone/email inquiries about program requirements and status of housing program application and payments.

Provided relocation/destination assistance to international GE, KPMG, Volkswagen employees.• Pre departure services : Provided support for a successful international relocation including home and school finding services, area orientations.• Settling-in services : Used knowledge and experience to help assignees settle into their new location quickly. Assistance with banking and utilities, furniture selection and community orientations.• Repatriation services : At the end of an international assignment, helped with lease review, home sale, utility close-out, etc.

Provided relocation/destination assistance to international GE, KPMG, Volkswagen employees.• Pre departure services : Provided support for a successful international relocation including home and school finding services, area orientations.• Settling-in services : Used knowledge and experience to help assignees settle into their new location quickly. Assistance with banking and utilities, furniture selection and community orientations.• Repatriation services : At the end of an international assignment, helped with lease review, home sale, utility close-out, etc.

Provided relocation/destination assistance to international GE, KPMG, Volkswagen employees.• Pre departure services : Provided support for a successful international relocation including home and school finding services, area orientations.• Settling-in services : Used knowledge and experience to help assignees settle into their new location quickly. Assistance with banking and utilities, furniture selection and community orientations.• Repatriation services : At the end of an international assignment, helped with lease review, home sale, utility close-out, etc.

• Provided administrative and communication with patients/students.• Updated website.• Studied Intensive Narrative Therapy Levels I, II and III (January-November 2017).

• Provided administrative and facilities support for the headquarters office.• Provided assistance to clients in both French and English including correspondence, phone calls, travel bookings, and mail management.• Managed time-sensitive corporate tax documents to ensure their accuracy and timely submission.

Duties included, and were not limited to: Around the clock nurse, organizational specialist, educator, practitioner of zen patience techniques, occasional comedian, therapist, and Autism (ASD) advocate.

• Layout and design of corporate marketing and communications materials, including corporate brochures, advertising, and technology data sheets for specific clients such as regional magazines, national technology firms, and real estate companies.• Produced collaterals to promote and explain complex technology products.• Created all aspects of client brand identity (logo, web, layout).

This position was under a maternity leave contract.My role was to register and update the French civil registry pertaining to a birth, marriage, divorce, or death for the French nationals living in Alabama, Georgia, Mississippi, North Carolina, South Carolina and Tennessee.

• Reported day-to-day operations of inventory across 14 UK retail locations.• Greeted visitors, directed phone calls.• Served as point of contact for account managers.

• Product manager for video conferencing and active boards, acting as a vendor and partner relationship contact.• Created sales incentives.• Supervised the creation of digital and printed visuals.• Organized events and trade shows.• Technical sales: video conferencing and conference rooms equipment.