Responsible for evolving the HR operations services by creating a scalable next-level onboarding process that elevates the new hire experience and increases top talent retentionAccountable for the full lifecycle (identification to post go live administration) of our HR solutions including Workday, Lattice, BrightHire, GEM, Greenhouse, HiThrive and associated integrations between solutions.

Cultivated team of 20 in executing total rewards program with $80M payroll, $6M of health and welfare benefits, and $85M of retirement benefits, cross-training to develop skills and mitigate single source risks for key business functions Selected 4 internal solutions, including learning management system (LMS) and employee engagement, while administering human capital management (HCM) and payroll solutions with $2.5M annual operating budget and heading data governance analysis Coordinated requirements discussions with subject matter experts (SMEs) for each business function to understand pain points and business needs, researched industry best solutions, and negotiated pricing and contract terms for internal HR systems Established people analytics with actionable insight for improving DEI health by 40% and reducing regrettable turnover by 30%Introduced new fertility and adoption benefit and HSA medical plan and converted exempt employees' paid time off policy from an accrual plan to an unlimited time off planNavigated HR team of 20 through bankruptcy, 2 acquisitions, and 2 legal name changes by adopting a continuous and open communication that resulted in maintaining top quartile engagement and 100% retention

Designed $10B annual payroll process to ensure regulatory compliance with federal and local governments, internal business process audits, and SOX audit controls, determining inconsistencies in overall liability of 400K associates Mitigated $2M loss in over payments by introducing additional payroll process audit points

Developed workflow to allow pre-audit of payroll inputs and ensure completeness of monthly commission payouts, improving accuracy of shared payroll service with 4 pay frequencies across 7+ legal entities with combined total of $1B in payroll liabilities Implemented inaugural HCM and payroll solution to provide single source for HR transactions, automating manual processes to reduce workforce 30% and decrease payroll corrections 40% each pay period.

Authored phased workforce management system implementation rollout schedule and project plan across 2K domestic locations

New position within the company created specifically for me. In this role, I bridge the gap between our Information Technology development efforts and the Sales and Marketing initiatives. Using my in depth knowledge of our software products and software services, I perform the following duties:- Qualify client candidates to determine sales leads and opportunities- Create and facilitate product demonstrations catered to the prospective client's industry and company demographic- Provide requirements to the development teams that evolve functionality and features suitable for software services while addressing existing client enhancement requests.- Serve as primary contact during the sales cycle for technical and professional services related discussions requested by prospective client representatives

Managing multiple teams of business and system analyst, software engineers, and quality assurance analysts responsible for the design, development, certification, packaging and rapid release of the company's flagship product.

Led team of 40 employees across 5 teams. Accountable for product management of company’s flagship product, quality assurance testing of product releases, product R&D, and maintenance of product databases. Worked directly with largest account and maintained positive morale despite extremely aggressive product development schedule and tight deadlines.

Assigned to this role by company President as a result of success in prior role. Thrust into extremely challenging situation in which predecessor was now a direct report, employees were angry, and district managers were distrustful. Responsible for team of 9 creating customized solutions and providing 24x7 technical support. Managed approximately 85 concurrent projects. Worked closely with District Managers and C-level client representatives to discuss options, develop proposals and resolve issues.

Hired after success as a consultant. Led team of 5 project managers overseeing development of applications for the company’s payroll software engine. These quarterly projects were critical as they kept the software in compliance with regulations.

Managed a team of systems analysts, software engineers, and implementation consultants tasked with converting multiple US corporate locations from legacy systems to Peoplesoft HRMS.

Senior Consultant aligned with the Manufacturing vertical providing technical expertise for ERP implementation within process manufacturing organizations.