I am a strategically-minded product person who understands that value for the customer translates to value for the business. I believe that while there’s no such thing as a bad idea, there's also no such thing as a good idea – until you prove it. I've been developing innovative and genuinely useful products and services for over 20 years. I can quickly unpick the most complex of product challenges to testable hypotheses; and I can communicate a clear and confident vision, whether to the c-suite or the delivery team.I pride myself on knowing what drives real customer value and how to deliver it. I come from a digital agency background, joining Fluxx in early 2012 from LBi where I delivered business & service strategies and solutions for national retailers, start-ups, consumer financial services and B2B publishers.Since joining Fluxx I've been busy delivering customer and product validation programmes, product roadmaps, channel strategies and business plans for a wide range of B2B and Consumer brands.My foundation in online business and technology delivery came from 5 years at Object 1, where as Development Director, I helped the company grow to £2.5M turnover and acquisition in 2004.Specialties: My Experience in Online Media Consulting includes:Strategic and business objective setting, Requirements Capture and Definition, Requirements Management, Scope Prioritisation and Strategic Planning, Content Management Technologies, Content Processes, Online Business Process Modelling, Content and Operational Governance, KPI and Measurement Framework Definition, Web Usage Analysis, Competitor analysis and Market research.