Barry Bishop Email & Phone Number

St. Louis, MO, US

• Hands-on experience with information risk management concepts and proven ability to meet strict audit deadlines.
• Experience with compliance frameworks such as SOX, SOC1, SOC2, and HIPAA
• Partner with Application Owners to ensure accuracy and validate entitlement/roles.
• Effective verbal and written communication skills for working with both technical teams and business end-users.
• Ability to grasp and understand complex application/infrastructure/tool structures and relationships.
• Utilize JIRA for workflow management. Proficient in ServiceNOW and O365.

Stamford, CT, US

-Ensure compliance of AUP (Acceptable Use Policy) with Residential and Charter Business customer base.-Proactively identify customers that are in breach of policy. -Identify IP Addresses using networking concepts and tools such as PuTTY, Remedy Modem Search, IP Control, etc. -Responsible for responding to abuse complaints against customers; performing.

• Answering incoming calls from Hospitality Guests and assisting them in troubleshooting of their internet connections while at the supported property.
• Effective communication and customer service skills, using PC and networking skills.
• Attention to detail and problem solving.
• Thorough understanding of telecommunications voice and data networks.
• Knowledge of computer hardware, software, components, and applications.
• Rebooting routers/access points.

Associate'S Degree, Industrial Electronics Technology/Technician

Education record