Client Engagement Partner
CurrentResponsible for developing successful client relationships that promote client loyalty and enhance retention through ongoing and proactive communication. Work closely with select new clients at the conclusion of the sales cycle, effectively onboarding clients by focusing on their success, ensuring client satisfaction, facilitating prompt resolution of any areas of dissatisfaction, and innovating service delivery processes to continuously improve the client experience. Overview of Responsibilities: • Client Onboarding • Client Transition to Client Services Team • Client Check-In (Internal/External) • Client Queries