Brett Bolling Email & Phone Number

Greater Philadelphia Area

Philadelphia Tri-State Region

• Develop and test rollout strategies for software updates and multi-phase projects on corporate level to >5000 client systems.• Plan and execute deployment of multi-site enterprise server systems including Active Directory 2008R2, Exchange 2010.• Consult and work closely with various software vendors and teams, both internal and external to the organization, on projects to provide well-planed deployment strategies and implementations with minimal risk of complications.• Administer Active Directory group policies to enforce security and configuration standards on an organizational scale.• Handle full range of day-to-day IT support for 32 sites, 250 users, 330 workstations with a goal of maximum service delivery.• Plan and execute deployment of all technology for new site build-outs and site acquisitions.• Consult with Knoxville-based technical teams on national scale company projects.

Newark, De

• Setup and maintain a Hosted Exchange and SharePoint environment.• Support Exchange 2007 and SharePoint WSS 3.0. Evaluated Exchange 2010 beta.• Configure and maintain backups and disaster recovery planning for the entire solution.• Administer the customer-facing Exchange environment.• Maintained 6 mailbox clustered servers using Cluster Continuous Replication.• Provided support to end users utilizing Outlook 2000+, Entourage, and other POP/IMAP clients.• Administered 3 BlackBerry Enterprise Servers version 4.6 and later. Installed and tested BES 5.0.• Configured and supported mobile devices that used BES, ActiveSync, and GoodLink.• Use of scripting and programing languages to complete daily tasks - PowerShell, C#, batch/basic.• Proficiency in managing Windows 2003 and 2008 servers. Experience in managing Linux (CentOS 5, RHEL 4+) servers.• Supported numerous and varied types of systems and software including Exchange 2007, SharePoint WSS 3.0, Active Directory 2003/2008, IIS 6/7, SQL server 2000/2005/2008, MS Office 2000+, Windows 200+, Server 2000+. Linux applications supported include cPanel, Plesk, Apache, PHP, mySQL.• Experience in tier III support of SAS70 certified datacenters.• Experience in a 24x7x365 atmosphere that was geared toward 100% uptime across all critical servers.

Orlando, Fl

• Analyze equipment performance records in order to determine the need for repair and replacement.• Instrumental in developing a network to integrate all stores in the Orlando region.• Research new technology and recommend purchase of phones, advanced devices, and cellular-based computer internet cards.• Trained new sales representatives in all areas of using the sales and activations systems for necessary job functions.• Diagnose hardware and software problems, and replaced defective components.• Maintained and administered computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.• Implement a functional Windows Active Directory environment for 11 locations (33 clients).• Create a system of efficiently cloning client computers using a combination of Symantec Ghost and Microsoft's sysprep utility with the ability to update and re-image.• Create scripts to provide automation for new system deployment to minimize manual configuration time. • Provide on-call IT support for all individuals working at 11+ Orlando based stores.• Data(CAT5e/RJ45) and Telecom/DEMARC cable termination.