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Bart Borsboom Email & Phone Number
Oracle RightNow Admin and Consultant
at
Teleperformance Benelux
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✓ Verified August 2026
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Current company
Role
Oracle RightNow Admin and Consultant
Location
Maastricht, Limburg, Netherlands
Who is Bart Borsboom? Overview
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Quick answer
Bart Borsboom is listed as Oracle RightNow Admin and Consultant at Teleperformance Benelux, based in Maastricht, Limburg, Netherlands. AeroLeads shows a matched LinkedIn profile for Bart Borsboom.
Bart Borsboom previously worked as Oracle RightNow Admin/Consultant at Teleperformance Benelux and Specialist / Quality Accurance / Process Management at Teleperformance Benelux. Bart Borsboom holds Bachelor'S Degree, Small Business & Retail Management from Hoge School Zuyd.
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Email format at Teleperformance Benelux
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Teleperformance Benelux
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Profile bio
About Bart Borsboom
Area's of experience:- CRM (Customer Contact Centers)- Retail (Small Business)Current position:Working for Teleperformance, the worldwide leader in contact center / customer relationship management. Currently in the role of Oracle RightNow Admin and Oracle RightNow New Business and Improvement ConsultantPast positions:- Customer Care advisor, Twenty4Help (now Teleperformance)- Sales Specialist - Quality Assistant- Supervisor - Specialist (Quality Assurance, Process Management)Personal: My personal work ethic is based on loyalty, passion and commitment. In my job history I discovered for myself that by being loyal, committed, innovative and professionally passionate, I can achieve the most satisfactory results for myself, company management, client(s), business partner(s) and other stakeholders. During my career I developed a strong affinity with working in KPI or target driven environments. For me, KPI's or targets are the road-map to success, providing me with challenges that, when achieved, provide more job satisfaction. On regular (daily) basis I will make sure to monitor and clearly document all KPI or target statuses, thus creating clear visibility and enabling myself to intervene when a KPI or target is in danger to be missed. Although sometimes time consuming, for me, it generates ease of mind, making me more efficient in reaching my KPI's or targets. Specialties: - Sales - Training/Coaching- Communication- Customer services / Customer Care- Working with CRM / OMS Tools- Process management- Implementation of new projects, ops level- Motivator
Listed skills include Call Centers, Training, Sales, Crm, and 42 others.
Current workplace
Bart Borsboom's current company
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Teleperformance Benelux
Website
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7 roles
Bart Borsboom work experience
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Oracle Rightnow Admin And Consultant
Oracle Rightnow Admin/Consultant
Oracle RightNow Admin/Consultant on global level for a client of Teleperformance BeneluxDue to the growth of the business, I moved to the full time position of Oracle RightNow In this role I am responsible for: - Operational administration and maintenance of 1 Right Now Interface, 14 instances- Design and development of new content- Coordination of change management - Delivering support and training to users- Reporting to all stakeholders
Specialist / Quality Accurance / Process Management
Specialist / Quality Accurance for new project for Teleperformance BeneluxFor this new project I assisted with the implementation. My implementation area's where Process and Procedures, facilitate communication between business partners, training (development and delivery) and CRM software set-up (Right Now CX). After the implementation period remained active on the project for day to day operations as described in my other position(s) within Teleperformance, as Right Now CX administrator and as contact person for changes in Processes and Procedures and high level complaints.
Supervisor
Supervisor for a new, temporary project for Teleperformance Benelux. For this new project, a small team experienced people were outsourced to assist a nearby call center. My job consists of managing and coaching a team of outbound sales advisors. The advisors are cold calling an existing customer database (SMB) to sell relation- and promotional gifts. Within the job I am responsible for:- Call volumes (dials) per advisor per day (both in handle time and absolute volumes)- Sales volumes - Group and individual coaching of the advisor's- Training- Reporting
Oct 2011 - Jan 2012
Sales Specialist - Quality Asisstant
Sales Specialist part of the job consists of: - Training of Sales Agents- Daily on the job coaching of Sales Agents- Escalation point for the Sales Agents - Reporting results to higher management and client- Lead generation toward the sales team from other teams within the projectQuality Assistant part of the job consist of`:- Transaction monitoring (project wide)- Training (project wide, assisting other team specialists / quality assistants) - Coaching (project wide, assisting other team specialists / quality assistants) - Bridge in communication between management and agents- Bridge in communication for operational matters between management and clientMilestones in this role: - Implementation of new sales team in existing project- Training a team of 40 advisors and implementation of a new contact center for a client in Cape Town, South Africa
Sep 2007 - Nov 2011
Contact Center Advisor
Twenty4Help
Contact Center Agent for one of the Clients of Teleperformance. My job consisted of: - Handling in- and outbound calls- Handling in- and outbound e-mails- Case management- Complaint management- Sales / Opportunity generation
Sep 2006 - Sep 2007
2 education records
Bart Borsboom education
Bachelor'S Degree, Small Business & Retail Management
Hoge School Zuyd
Mbo, Smb Management
Leeuwenborgh College Maastricht
FAQ
Frequently asked questions about Bart Borsboom
Quick answers generated from the profile data available on this page.
What company does Bart Borsboom work for?
Bart Borsboom works for Teleperformance Benelux.
What is Bart Borsboom's role at Teleperformance Benelux?
Bart Borsboom is listed as Oracle RightNow Admin and Consultant at Teleperformance Benelux.
Where is Bart Borsboom based?
Bart Borsboom is based in Maastricht, Limburg, Netherlands while working with Teleperformance Benelux.
What companies has Bart Borsboom worked for?
Bart Borsboom has worked for Teleperformance Benelux and Twenty4Help.
How can I contact Bart Borsboom?
You can use AeroLeads to view verified contact signals for Bart Borsboom at Teleperformance Benelux, including work email, phone, and LinkedIn data when available.
What schools did Bart Borsboom attend?
Bart Borsboom holds Bachelor'S Degree, Small Business & Retail Management from Hoge School Zuyd.
What skills is Bart Borsboom known for?
Bart Borsboom is listed with skills including Call Centers, Training, Sales, Crm, Customer Service, Leadership, Management, and Quality Assurance.
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