Meeting or exceed defined objectives and targets for profitable salesDiscussing products and services with clients in order to match our portfolio to their needs.Keeping detailed, accurate, up-to-date prospect and client information within the Insight CRM systemAccurately processing all orders by following sales order processes Following call handling standards and in order to meet all quality objectives.Identify opportunities for value added services sales e.g. Configuration, installation, Internet, professional services and leasing opportunities and engage with Insights specialist sales teams where appropriate.Assist clients with all questions and queries and where necessary refer to the relevant departments.Maintain co-operative and productive inter-departmental relationships and procedures to deliver exceptional client services at all times.Develop product knowledge to required accredited standard.To undertake all related administrative tasks.Gaining a solid understanding of how a business and its associated components workBe able to interpret market trendsSolid technical awareness and how that can be applied to potential opportunities within each accountWorking alongside a Client Director, Sales Associate & aligned dedicated specialist resource to ensure that our clients receive an enhanced service level when choosing to work with Insight as a trusted partner. Developing IT strategies with clients, enabling key clients to be ahead of the curve from in all aspects of their I.T estate, specialising in IT Hardware/Software/Services along with Cloud based platforms whilst remaining close to the clients on their day to day needs.

I am customer-focused, with the ability to make the most of any opportunity to sell profitably, whilst maintaining a high level of customer service. You will enjoy working in a busy environment, with the ability to multi-task.•Ability to build rapport with customers and qualify their requirements •Resilience •Commitment to hitting targets •Ability to consolidate the sale and walk the customer through every stage of the deal •Effective time management •A good head for figures and understanding of personal finance issues •Strong customer service skills •Good eye for detail •A confident individual who is comfortable communicating to a diverse customer base •Researching the market and related products;•Presenting the product or service in a structured professional way face to face•Listening to customer requirements and presenting appropriately to make a sale;•Maintaining and developing relationships with existing customers in person and via telephone calls and emails;•Cold calling to arrange meetings with potential customers to prospect for new business;•Responding to incoming email and phone enquiries;•Negotiating the terms of an agreement and closing sales;•Representing their company at trade exhibitions, events and demonstrations;•Challenging any objections with a view to getting the customer to buy;•Advising on forthcoming product developments and discussing special promotions;•Liaising with suppliers to check the progress of existing orders;•Recording sales and order information and sending copies to the sales office, or entering figures into a computer system;•Reviewing your own sales performance, aiming to meet or exceed targets;•Gaining a clear understanding of customers' businesses and requirements;•Making accurate, rapid cost calculations and providing customers with quotations;•Attending team meeting and sharing best practice with colleagues

I work in sales at the Carphone Warehouse.• Ability to listen closely to customer needs• Ability to empathize yet maintain objectivity when working with customers• A good problem solver who always advocates for the customerAlways willing to go the extra mile.