Pragmatic Information Technology leader dedicated to making a difference. More than 30 years of IT experience including 15 years of managing multiple highly technical, cross-functional teams. A relational servant-leader that leads with integrity and an intense focus on producing results and providing excellent customer service.Directly involved in the management and support of enterprise mainframe, client-server, web-based and mobile applications/technologies. Experienced in designing, delivering and supporting these applications/technologies while working within both the traditional waterfall software development methodology and the more iterative and nimble Agile/XP software development approach.Specialties/competencies include: strong business management and leadership skills, implementing and managing continuous improvement processes, value-added business process management, customer service first mentality, team building, excellent communication and collaboration skills, database administration expertise across multiple RDBMS environments, extensive linux/unix korn-shell scripting, well-versed in Transact-SQL and PL/SQL development.
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Senior Technology ManagerFederal Reserve System Mar 2014 - PresentWashington, Dc, UsLed several technology teams within the Bank’s Technology Delivery division. Involved in the direct support of software development and maintenance of critical internal and external Federal Reserve Bank and National IT applications.Responsible for an internal effort to reduce/eliminate the large amount of technical debt in order to decrease the level of risk to the organization and increase the resiliency of our systems. This included building the initial list that catalogues all the IT technical debt, building dashboard reporting to help track progress as well as working directly with the IT engineers to carry out the work necessary for the remediation of this risk. -
Dba ManagerCarfax Aug 2008 - Mar 2014Centreville, Va, UsLed the Oracle DBA team in support of external website database environments as well as internal application and reporting environments. Involved in implementing several major projects including the 11g database upgrade effort, introduction of a data lifecycle management process and controls, corporate CRM conversion to salesforce.com and the introduction and roll out of Oracle Advanced Compression functionality. Instrumental in evaluating, choosing and implementing the use of a 3rd party partner to cover all off-hour, first-level DBA support calls. Promoted and owned various continuous improvement processes and initiatives that led to more clarity and purpose for the team and higher service levels for our customers. -
Business AnalystDelta Air Lines May 2007 - Aug 2008Atlanta, Georgia, UsGathered and documented requirements for a large internal Airport Customer Service initiative. Designed and created several complex iRise application simulations to assist the efforts of Delta’s Airline Operations division. -
Advisory Oracle DbaIbm Sep 2006 - Apr 2007Armonk, New York, Ny, UsLed the successful Oracle 10g upgrade effort for Delta Air Lines. This effort involved coordinating and planning the upgrades of more than 200 Oracle instances that supported more than 250 applications in a heavily consolidated environment. Due to the looming de-support date for the previous version, this project involved added pressure and was highly visible across the organization. -
Senior Oracle DbaDelta Air Lines Jan 1999 - Aug 2006Atlanta, Georgia, UsSupported several critical Delta applications as the primary Oracle database engineer. This involved support for the delta.com website, Skymiles frequent flyer program, Inconvenienced Passenger Rebooking System and the Internal Metadata Repository.
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Senior Sql Server DbaDelta Air Lines Jan 1994 - Dec 1998Atlanta, Georgia, UsDesigned, built and supported the first SQL Server implementation at Delta Air Lines. The division's Decision Support system was heavily used by Delta's senior operations leadership team to help forecast operational needs based on recent trend analysis data.
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Db2 DbaDelta Air Lines Jan 1992 - Dec 1993Atlanta, Georgia, UsSupported a large aircraft maintenance operation system as a junior-level DBA. Learned fundamental DBA theory and principles and was introduced to the MVS operating system environment.
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Cobol/Assembler DeveloperDelta Air Lines Mar 1990 - Dec 1991Atlanta, Georgia, UsDeveloped and deployed COBOL code to build the Maintenance and Rebuild Control management system in partnership with Andersen Consulting (now Accenture). This system provided a fully-integrated application that managed all of Delta’s aircraft maintenance functions.
Bill H. Education Details
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Clayton State UniversityBusiness Management -
Southern Polytechnic State UniversityElectrical Engineering
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Riverdale High SchoolHigh School Diploma
Frequently Asked Questions about Bill H.
What company does Bill H. work for?
Bill H. works for Federal Reserve System
What is Bill H.'s role at the current company?
Bill H.'s current role is Senior IT Manager.
What schools did Bill H. attend?
Bill H. attended Clayton State University, Southern Polytechnic State University, Riverdale High School.
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