Pragmatic Information Technology leader dedicated to making a difference. More than 30 years of IT experience including 15 years of managing multiple highly technical, cross-functional teams. A relational servant-leader that leads with integrity and an intense focus on producing results and providing excellent customer service.Directly involved in the management and support of enterprise mainframe, client-server, web-based and mobile applications/technologies. Experienced in designing, delivering and supporting these applications/technologies while working within both the traditional waterfall software development methodology and the more iterative and nimble Agile/XP software development approach.Specialties/competencies include: strong business management and leadership skills, implementing and managing continuous improvement processes, value-added business process management, customer service first mentality, team building, excellent communication and collaboration skills, database administration expertise across multiple RDBMS environments, extensive linux/unix korn-shell scripting, well-versed in Transact-SQL and PL/SQL development.