Convention Service Manager (Furloughed)
• Planned, executed, and reconciled meetings and events ranging in size from 10-200 attendees• Collaborated and acted as liaison between customer and hotel departments to ensure achievement of customer meeting objectives and goals • Prepared all meeting specs and documents for approval by customer and distribution to hotel staff• Coordinated and facilitated pre-conference meetings with customer and hotel staff, provided on-site supervision of event, conducted post-conference meetings • Ensure facilitation of contracts for compliance with contractual concessions• Partner with financial team for billing, payment of commissions, and rebatesKey skills: customer service, organizational, interpersonal, communication, project management, problem solving, attention to detail, multi-tasking, flexibility, adaptability, self-motivated, quick learner, meeting management, contract facilitation, active listening, collaboration
