Becky Balai Email & Phone Number

Nottingham, England, United Kingdom

Nottingham, England, United Kingdom

Nottingham, United Kingdom

Nottingham, Nottinghamshire, United Kingdom

- Developing proposals for service transformation, including investment in community services to reduce dementia bed numbers, the introduction of Peer Support Workers in line with the Long Term Plan and Five Year Forward View for Mental Health and redesigning group-based clinics due to the requirement for social distancing. - Using performance data, national benchmarking and population projections to inform strategic and operational decisions. - Advocating for leadership training for staff and developing a Band 6 Leadership Development Programme for the directorate's staff by working closely with Organisational Development colleagues.- Networking and building relationships with both internal and external colleagues and using this to develop stronger relationships between services. Encouraging the management team to think about opportunities to increase engagement with the voluntary sector to improve patient care and avoid duplication of work.- Engaging with patients and staff both in person and remotely to gain feedback to inform the redesign of services and communicating proposals made effectively to senior managers. Leading on the design and analysis of our Learning Log Survey to obtain staff feedback on service changes during Covid-19.- Responsibility for leading on opportunities to enhance the directorate's digital offer, whilst highlighting potential barriers for our patients with low digital literacy. Using evaluation methodologies to show where remote consultations were effective. - Supporting operational colleagues with service management, including being responsible for the redeployment of staff to essential services during the height of the Covid-19 pandemic and leading on the re-start of clinics following the peak. - Developing policies and procedures including the Standard Operating Procedure for managing medication in community services and the administration procedure for Care Programme Approach appointments.

Derby, United Kingdom

- Using effective people management and organisational abilities to lead a team of 10 following recent management changes which had negatively impacted on their morale and performance. - Training staff on effective use of the service user record software to ensure contacts were recorded appropriately in line with national and local policies. - Liaising with the service manager to develop, implement and utilise effective reporting tools to evidence the work of the team to commissioners. - Liaising with local Dementia Support Managers to align and modify processes, ensuring staff had the maximum time to spend directly supporting service users. - Conducting appraisals for all staff and supported staff to access development opportunities, improving morale.

Nottingham, United Kingdom

- Empowering people with dementia and their carers by providing information and emotional support - Elected onto the Continuous Improvement Group as an Improvement Advocate due to my problem-solving skills, desire for well-managed change and self-study in lean management.

Nottingham, United Kingdom

My natural leadership abilities and work ethic were rewarded with a promotion from caregiver to client advocate where I worked closely with management to ensure my clients were getting the best service from ourselves and other agencies. I trained new staff and was responsible for auditing paperwork to ensure legislative requirements were met.

Nottingham, Nottinghamshire, United Kingdom

Infant And Child Laboratory

I completed data analysis to support a research project on genetics and autism

Birmingham, West Midlands, United Kingdom

- Managing a team of publicity and fundraising volunteers - Managing the publicity budget - Project managing the fundraising events for the year - Collaborative working with a range of societies and University welfare services - Responsible for social marketing channels including Facebook and Twitter

Pgdip Healthcare Leadership, Elizabeth Garett Anderson Programme

Bachelor'S Degree, Open (Public Health), 1St Class

Certificate In Education, Psychology

A-Levels, Biology (A*), Geography (A*), Psychology (A*), As Chemistry (A)