Brian Carrico Email & Phone Number

Houston, Texas, Us

Houston, Tx, Us

Lufkin, Texas, Us

Director of Technical ServicesPromoted twice to serve as Director of Technical Services overseeing all aspects of IT operations. Recruit, hire, and mentor cross-functional IT staff; evaluate performance and facilitate professional development to enhance capabilities. Plan and administer budgets, manage costs, and monitor performance. Cultivate relationships with colleagues, clients, stakeholders, and executives. Track key metrics to ensure high-quality service delivery consistent with SLAs; implement corrective actions to address deficiencies and issues.Key Achievements:* Drive continuous improvements to IT performance, internal and external relationships, and overall efficiency and productivity in support of achieving company and client goals.* Orchestrate development, implementation, and enforcement of new policies and procedures, ensuring consistent application and alignment with desired outcomes.* Ensure full compliance with legal and regulatory requirements, as well as internal policies and client directives.* Maintain market competitiveness and strategic position by working closely with vendors and evaluating emerging technologies and products.

Lufkin, Texas, Us

Senior Project ManagerInstalled, configured, and administered network infrastructure and telecommunication systems supporting internal and client operations. Implemented and monitored compliance with policies and regulations. Key Achievements:* Delivered consulting services and field support to small businesses, enterprises, and schools.* Provided project management and administrative expertise to maintain system performance, deploy new solutions, and maintain customer satisfaction.* Successfully managed data center housing 100+ Windows 2003-2012 servers and 100+ Windows XP-7 workstations.

Lufkin, Texas, Us

Systems EngineerInterfaced with clients to provide technical support for break-fix network / system issues. Assisted walk-in clients needing computer and printer repairs. Provided consulting and field support services to diverse clients.Key Achievement:* Expertly installed Microsoft Servers, operating systems, and network configurations, including series of servers for Web and email hosting services.

Served as interim technology coordinator for small K-12 school district. Managed budget and technology grants. Administered network, PCs, and video / distance learning systems. Ensured full compliance with district IT policies and grant funding requirements.