Bruna Carrozza Email & Phone Number

New York, New York, United States

Responsible for onboarding new Clients in nCino and Axium.Assisted in all loan closings, communicating with closing attorneys, loan department, and settlements.Designated primary point person for all client related inquiries, including problem solutions.Partnered with Relationship Managers to ensure timely annual reviews and adherence to audit.compliance; worked closely with operation, servicing department, point of contact for Region Relationship Managers Team Leader, providing team weekly progress reports.

New York City Metropolitan Area

I was responsible for analyzing all customer data from an AML/KYC compliance perspective.Taking ownership and accountability of the end process. Identifying shareholders, directors and trusteesPerformed due diligence on customer and business documentation using internal and external sources.Worked alongside Compliance, Fraud Team, and OFAC Liaising with Local Directors and Local Business Managers in ensuring correct information and supporting documentations were provided in order to complete full KYC due diligence.Reviewed ID documentation, Lexis Nexis Reports, Negative News, as well as World Compliance. Recorded any changes such as directorship, and changes in UBO, Ensured source of wealth / income were investigated and adhere to AML procedures.

New York City Metropolitan Area

Responsible for servicing and supporting a team of 7 Relationship Managers.Primary point person for all client related inquiries, including credit/borrowing requests, problem solutions.Worked directly with Relationship Managers to ensure timely annual reviews and adherence to audit, compliance. Worked closely with operation /servicing department, point of contact for Region Relationship Managers Team Leader.Coordinated and assisted in all loan closings, communicating with closing Attorneys, Appraisers, Title Agency, Recipient of Perfect Audit & Compliance Certificate for 3 consecutive years.Awarded tri-state market Relationship Liaison of the Year, and Operation Department President CouncilAward.

New York City Metropolitan Area

Serviced a portfolio of 240 + commercial loan accounts in respect to 7 Relationship/Credit Managers.including Trade Finances.