Brandon Beardsley Email & Phone Number

Los Angeles, Ca, Us

Longmont, Colorado, United States

In my role as the Support Operations Manager at Writual Planner, I lead the development, implementation, and management of customer service tools, with a focus on enhancing overall efficiency and client satisfaction. Notable achievements include the successful implementation of customer retention programs, including loyalty and rewards initiatives, leading to a significant increase in customer engagement and repeat business.I collaborate cross-functionally with various team members (marketing, community, logistics, advertising) to streamline operations and optimize digital processes, contributing to a seamless customer experience. Proactively identifying areas for improvement within the digital operations framework, I have successfully implemented solutions that enhance productivity and reduce response times.My responsibilities also involve analyzing data and key performance indicators to assess the effectiveness of customer service tools and retention programs, providing valuable insights for continuous improvement.

Longmont, Colorado

As a Sales Operations Manager at Steuben Press, I led the development and implementation of process solutions aimed at enhancing overall efficiency. This included the establishment of project pipelines and refinement of the client communications processes.My role involved overseeing the end-to-end order fulfillment process, encompassing order requests, reviewing and pre-flighting client files, and generating invoices. I actively facilitated seamless communication between our in-house design and production teams, and outside vendors ensuring efficient scheduling and the final delivery of projects.

Madison, Wisconsin

In my role as a Business Development Representative at Zimbrick Fish Hatchery Road, I employed effective prospecting strategies to initiate contact with potential clients. My responsibilities included determining prospects' interests in specified vehicles and coordinating meetings between sales representatives and potential clients.Additionally, I played a key role in the development of an internet sales process for a Chevrolet dealership, with a specific focus on increasing showroom traffic. A vital aspect of my role involved tracking metrics and presenting findings to sales managers, contributing valuable insights to analyze successes and identify opportunities for process improvement.

Madison, Wisconsin

In my role as a Sales Consultant at Zimbrick Volkswagen of Madison, I excelled in demonstrating the functions and benefits of key features to clients. I was adept at determining client needs and offering tailored solutions through comprehensive product knowledge and service offerings.To enhance customer service, I became an expert in new models and features, ensuring that I could better serve and provide valuable insights to clients. My commitment extended beyond the initial sale, as I actively maintained communication with customers post-purchase to ensure satisfaction, ultimately increasing the likelihood of repeat business.

Throughout my decade-long tenure at Red Robin, I consistently delivered professional, friendly, and engaging service to patrons. My role involved guiding guests through the menu, showcasing my knowledge of food and beverage items.Adhering to all safety and sanitation policies, I ensured the proper handling of food and beverages to uphold health standards. In addition to serving, I conducted training classes for new team members, contributing to their seamless integration into the Red Robin team. My commitment extended to continuous development efforts for new team members, ensuring a consistent and exceptional guest experience.

During my internship at ArtReach Denver, I actively contributed to the organization's marketing and public relations efforts. My responsibilities included drafting press releases and editing internal and external communications materials.I played a key role in the Dine & D’art fundraiser by updating social media posts to showcase local artists, enhancing engagement and awareness. Additionally, I designed a strategic social media plan with a focus on building awareness and encouraging donor involvement.

Bachelor Of Arts (B.A.), Communication, Journalism, And Related Programs

Activities and Societies: RoadRunner PRMajored in Journalism with an emphasis in public relations and content design through the School.

Associate Of Arts (A.A.), General Studies