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I am a highly-teachable candidate. I have proven time and time again that my most valuable skills are my ability to learn anything quickly, my top-level communication and information-gathering skills, and my naturally inquisitive approach to problem solving. I have been awarded the highest marks possible in performance reviews and client surveys. Through my tenacity and work ethic, I have contributed significantly to my employer's needs by maintaining a high level of achievement that has saved my previous employer over $15,000 in a single calendar year, a significant amount in the public education sector. At my current position, I am the top performing analyst in regards to ticket resolution and related metrics. I am also
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It Service Desk AnalystBrinks HomeHillsboro, Or, Us
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It Service Desk AnalystBrinks Home Oct 2021 - PresentDallas, Texas, UsEmployee of the Quarter Q1 2023Top-performing analyst, with responsibilities including application access management and service desk / break-fix issues. Manage phone and portal ticketing systems simultaneously. Manage / assistant admin on both MS Suite (Azure/Active Directory/Exchange) and proprietary systems (comprising of both web portals and desktop applications) -
Information Technology Service DeskProtectall Jul 2021 - Oct 2021North Richland Hills, Texas, Us -
Campus Technology AdministratorHurst-Euless-Bedford I.S.D. Sep 2019 - Jul 2021Bedford, Texas, Us-Build, maintain, and analyze hardware inventory databases year-round, including report generation, client-user communications, and daily updates in connection with multiple adjacent databases.-Analyze costs, usages, and other details in relation to hardware and software upgrades, purchases, and supplying in order to make informed purchasing decisions at a branch level.-Utilize enterprise-level ticketing systems in conjunction with inventory, client-user, and knowledgedatabases, often to complete or initiate district hardware distribution/collection and software projects.-Maintain a high degree of confidentiality regarding personally identifiable information, security and safety protocols, and client-user communications.-Generate and utilize simple scripts and batch files to increase efficiency and troubleshoot certainsoftware elements.-Engage with common network and inventory security practices, including threat analysis andconfidentiality-sensitive investigations.-Communicate daily with education and technology professionals of all skill and knowledge levels.-Perform and record general troubleshooting for over 2000 client-users across multiple campuses, each with disparate recording and analysis preferences and procedures.-Contribute significantly to client-user needs, such as introducing or furthering training on several education industry platforms. -
Shift SupervisorStarbucks Mar 2017 - May 2019Seattle, Wa, UsI frequently stepped outside of my role as Shift Supervisor to assist the Store Manager with inventory processing, cash management, and taking the lead on employee training. Otherwise, my assigned responsibilities included customer relationship management, corporate culture communications (both visual and written), and general facility maintenance. -
Marketing Coordination InternCaliber Collision Centers Sep 2015 - May 2016Lewisville, Texas, UsCaliber Collision is one of the largest brands in the automotive repair industry. During my time with their marketing team I provided whatever was needed, from content writing and strategy to segmentation and acquisitions. -
Telemarketing RepresentativeOutfield Marketing Mar 2015 - Aug 2015Denton, Tx, UsMy experience with Outfield Marketing was a crash course in the nitty-gritty world of low-overhead traditional marketing, with heavy emphasis on "traditional". I hear they have even moved to using rotary phones.
Brandon Boehme Skills
Brandon Boehme Education Details
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University Of North TexasGeneral
Frequently Asked Questions about Brandon Boehme
What company does Brandon Boehme work for?
Brandon Boehme works for Brinks Home
What is Brandon Boehme's role at the current company?
Brandon Boehme's current role is IT Service Desk Analyst.
What is Brandon Boehme's email address?
Brandon Boehme's email address is bb****@****cks.com
What is Brandon Boehme's direct phone number?
Brandon Boehme's direct phone number is +181794*****
What schools did Brandon Boehme attend?
Brandon Boehme attended University Of North Texas.
What are some of Brandon Boehme's interests?
Brandon Boehme has interest in Economic Empowerment, Civil Rights And Social Action, Politics, Education, Arts And Culture.
What skills is Brandon Boehme known for?
Brandon Boehme has skills like Inbound Marketing, Customer Relationship Management, Social Media, Sales, Internal Communications, Acquisition Integration, Seo Copywriting, Digital Copywriting, Customer Service, Microsoft Word, Social Media Marketing, Research.
Who are Brandon Boehme's colleagues?
Brandon Boehme's colleagues are Sameka Smith, Abrian White, Trishawn Pate, Shyam Ramachandran, Jaila Sims, Daniel Davison, Bruce Lindemuth.
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