Corporate Director At Algonquin
Current
Mar 2024 - Present
AeroLeads people directory · profile
Brett C Carter Email & Phone Number
Executive and Board Member
at
Algonquin Power & Utilities Corp.
2 work emails found
@xcelenergy.com
3 phones found area 980 and 866
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Executive and Board Member
Location
Minneapolis, Minnesota, United States
Who is Brett C Carter? Overview
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Quick answer
Brett C Carter is listed as Executive and Board Member at Algonquin Power & Utilities Corp., based in Minneapolis, Minnesota, United States. AeroLeads shows a work email signal at xcelenergy.com, phone signal with area code 980, 866, and a matched LinkedIn profile for Brett C Carter.
Brett C Carter previously worked as Corporate Director at Algonquin at Algonquin Power & Utilities Corp. and Corporate Director at Graco. Brett C Carter holds Advanced Management Program, Business from Harvard Business School.
Company email context
Email format at Algonquin Power & Utilities Corp.
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bcarter@xcelenergy.com
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AeroLeads found 2 current-domain work email signals for Brett C Carter. Compare company email patterns before reaching out.
Profile bio
About Brett C Carter
Brett C. Carter was Executive Vice President, Group President of Utilities and Chief Customer Officer at Xcel Energy. He led all jurisdictions in the regulatory strategy. Carter's organization had responsibility for driving the company's profits through its utility companies. He also drove standard methods of excellence across all states. Previous to that, Carter was overseeing a broad division driving customer engagement and organizational innovation, including marketing, customer service, information technology, cyber and physical security, brand strategy and the innovation transformation office. He led the residential and commercial products and services that represent non-traditional growth engines for Xcel Energy. With a vision to match transformative technology with frictionless experiences, Mr. Carter has reimagined how the Company evolves customer relationships using Agile methodologies, cloud services and culture shaping change management. His vision is positioning Xcel Energy as a leader in energy innovation across the utility industry.Carter held senior leadership roles with Bank of America, where he oversaw key global business areas of operations, technology and shared services. He stood up a transformation team to reimagine the end to end future state of his operating space and recorded more than $100 million in actual savings for 2017 and 2018. He was responsible for day to day operations of the 72 million enterprise credit and debit cards; assurance of all US cash movement, delivery and availability across a fleet of 16,000 ATM’s, 5000 Financial Centers and all commercial and treasury customers. He served in several roles at Duke Energy including the company’s chief distribution officer with responsibility for leading all the company’s utility distribution assets, grid modernization, fleet vehicles and servicing. In this capacity he managed a group of over 12,000 employees and contractors to provide service and improve the relationship with the 7.2 million households and businesses. As president of Duke Energy Carolinas, serving North and South Carolina, he had P&L accountability and was responsible for advancing the company’s rates and regulatory initiatives along with managing state and local regulatory and governmental relations, economic development and community affairs. His professional experience includes banking, gas and electric utilities, consumer retail and pharmaceutical products. Carter has worked directly for CEO’s of three Fortune 250 companies and has never had a gap in employment.
Listed skills include Strategic Planning, Leadership, Program Management, Business Process Improvement, and 22 others.
Current workplace
Brett C Carter's current company
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11 roles
Brett C Carter work experience
A career timeline built from the work history available for this profile.
Corporate Director
Current
Feb 2021 - Present
Evp Group President Utilities And Chief Customer Officer
Mar 2022 - Dec 2023
Evp Chief Customer And Innovation Officer
May 2018 - Mar 2022
Chief Operating Officer Of Global Technogy And Operations
Mar 2015 - May 2018
Senior Vice President Carolinas Distribution Operations
Following a restructuring to a regional organization structure: Responsible for executing on standardizing operations for electric utility delivery operations for Duke Energy Carolinas and its approximately 4 million households and businesses.Lead operations for the 4,000 employees and contractors in providing safe, reliable and affordable energy to the states of North and South Carolina. GOAL:Strategically deploy resources to modernize the grid with an $800 million annual budget and maintain daily operations.Standardize operations with a sustainable savings model to ensure cost containment.Complete an enterprise wide workforce strategy model to address long term resource concerns.
Aug 2014 - Mar 2015
Chief Distribution Officer
Accountable for electric utility delivery operations, enterprise wide fleet vehicle operations and services. Responsibilities included a $1.2 billion capital budget and a $700 million O&M annual budget.Strategically led all 6 jurisdictional utilities of 12,000 employees and contractors to a process centric modeling effort in order to standardize electric distribution operations. Developed a $5 billion grid investment strategy and launched a mobilization team for the 10,000 plus fleet vehicles.ACCOMPLISHMENTS:Received written accolades from South Carolina’s regulators for the expeditious and effective restoration of power after severe weather conditions affected nearly 1 million households and businesses in 2014. Continued seamless operations in the wake of severe weather conditions, a massive contractor renegotiation that led to significant outside resource changes while maintaining a flat year over year operating budget.
Feb 2013 - Aug 2014
President
Provided leadership for Duke Energy’s utility business in North Carolina and South Carolina serving approximately 2.3 million households and businesses. Responsible for regulatory/legislative strategy and the implementation of those strategies. ACCOMPLISHMENTS:Oversaw and served as a witness for 3 state utility rate cases during tenure as president that resulted in approximately $700 million of recurring annual revenue for the company.Formed a strategic alliance with Progress Energy and other municipalities and cooperatives in order to drive legislative results on renewable energy, energy efficiency and smart grid deployment.Developed and bridged key relationships in the community, at the utility commission and in the legislature that will provide for long term partnering and credibility for the company.
Nov 2008 - Jan 2013
Senior Vice President Customer Service And Business Development
Responsible for acquiring and retaining new wholesale customers; providing sales and services to the company’s existing large commercial and industrial customers; and generating and cultivating economic development opportunities. Accountable for optimizing customer satisfaction for the company’s 4 million households and businesses (11 million live and electronic transactions annually) utilizing its nine regional call centers. Reduced the nine centers to four and increased productivity.ACCOMPLISHMENTS:Developed a new wholesale business strategy with a 5 year plan that created $500 million in new revenue.Awarded JD Powers #1 in Customer Service for the Southeast region.
Sep 2006 - Nov 2008
Vice President Residential And Small Business Customers
Responsible for the marketing strategy and operations of Duke Power’s customer service center. Accountable for enhancing sales to residential and commercial businesses with new products and services.
Jun 2005 - Sep 2006
Vice President Shared Services
Provided strategic leadership and direction to Information Technology, Call Centers, Customer Account Management (billing, collections, remittance, etc.), Revenue Assurance, Procurement, Customer Solutions (operational technology), and Special Projects (Six Sigma). These departments represented over 500 employees. Develop and administer a $54 million operating budget in achieving corporate goals and objectives.ACCOMPLISHMENTS:Streamlined the operations across these varied business units utilizing Six Sigma techniques and crystalizing the teams to accomplish a common goal.Created significant savings in Information Technology costs by converting the entire Mainframe system to a UNIX platform.Reduced write offs as a percent of revenue in Customer Account Management from .86% to .54% within the first year through aggressive collection strategies, credit bureau reporting, new business rules, and newly-developed interdependent company-wide goals.
Jun 2002 - Jun 2005
3 education records
Brett C Carter education
Advanced Management Program, Business
Harvard Business School
Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services
University Of Pittsburgh Katz Graduate School Of Business
Bachelor'S Degree, Accounting
Pennwest Clarion
FAQ
Frequently asked questions about Brett C Carter
Quick answers generated from the profile data available on this page.
What company does Brett C Carter work for?
Brett C Carter works for Algonquin Power & Utilities Corp..
What is Brett C Carter's role at Algonquin Power & Utilities Corp.?
Brett C Carter is listed as Executive and Board Member at Algonquin Power & Utilities Corp..
What is Brett C Carter's email address?
AeroLeads has found 2 work email signals at @xcelenergy.com for Brett C Carter at Algonquin Power & Utilities Corp..
What is Brett C Carter's phone number?
AeroLeads has found 3 phone signal(s) with area code 980, 866 for Brett C Carter at Algonquin Power & Utilities Corp..
Where is Brett C Carter based?
Brett C Carter is based in Minneapolis, Minnesota, United States while working with Algonquin Power & Utilities Corp..
What companies has Brett C Carter worked for?
Brett C Carter has worked for Algonquin Power & Utilities Corp., Graco, Xcel Energy, Bank Of America, and Duke Energy Corporation.
How can I contact Brett C Carter?
You can use AeroLeads to view verified contact signals for Brett C Carter at Algonquin Power & Utilities Corp., including work email, phone, and LinkedIn data when available.
What schools did Brett C Carter attend?
Brett C Carter holds Advanced Management Program, Business from Harvard Business School.
What skills is Brett C Carter known for?
Brett C Carter is listed with skills including Strategic Planning, Leadership, Program Management, Business Process Improvement, Management, Energy, Strategy, and Operations Management.
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