Brian Cerasuolo Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Bad Homburg, Frankfurt, De

Promoted as the Quality Manager of Quality Monitoring in January 2022. Charged with the ownership of determining business-level impacts related to data quality issues, and working cross-functionally to identify errors and implement permanent process solutions to improve data quality.

Bad Homburg, Frankfurt, De

• Design high-level quality monitoring metrics for a medical device company including, but not limited to, statistical analysis, threshold excursion calculations, process controls metrics and management tools• Developed impactful databases and process management tools using MS Access and VBA for various internal teams; trained, develop, and guide associates on the Quality Monitoring Process while fostering a productive and communicative environment• Participate in the preparation and validation of DQ status reports delivered to key stakeholders; prepare complex Tableau dashboards by employing statistical analysis, LOD and table calculations• Integrated multiple data sets from various sources by utilizing Tableau Prep Builder, MS Access, and Excel; authored complex SQL scripts for data extraction, and table maintenance• Analyze NCs, CAPAs, Complaint Trending, Recalls, Holds, and other quality system elements• Spearhead the management of the North America Quality Monitoring team, update SOPs, gain consensus for statistical techniques, and design system-wide analyses

Take a lead role by developing marketing plans with three direct reports, as well as meticulously identifying, defining, and implementing key performance indicators enabling valuable insights into business performance trends. Highlights:• Developed a strategically critical customer relationship management database to track clients from marketing, through client servicing, and post-servicing follow-up, using MS Excel, MS, Access, SharePoint, and SQL Server• Built and refined processes and tools that streamline the development of marketing value; supported the development and execution of marketing communications plans• Analyzed and interpreted results of marketing campaigns and recommend areas for improvement and optimization• Delivered in-depth analysis and prepared reports for use in business planning and marketing analysis

Mclean, Va, Us

In charge of monitoring, evaluating, and reporting on client servicing data to identify and develop cost savings initiatives. Determined business needs as a Product Owner in an agile software development environment while overseeing the performance of Operations Analysts. Presented complex analysis to executive and director-level audiences.Designed customer service experience, with team, balancing experience with expenseSynthesized visual representations of complex data for executive and director level audienceWorked on a cross-functional team communicating business requirements to IT for customer self-servicing channels

Master Of Business Administration (Mba), Finance, General

Certificate In French, French Language And Literature

Extension School

Bachelor Of Fine Arts (Bfa), Painting And 2D Design

High School Diploma