Brian Brooks Email & Phone Number

El Dorado, Arkansas, Us

El Dorado, Arkansas, Us

Responsible for the end to end customer and company experience for all things Payments.

Irving, Tx, Us

Developed 7-Elevens Security Risk Management. Built a team to reduce company risk covering the areas of Payment Security (PCI readiness and assessments), Partner Security (vendor risk management) and Data Security (DLP, Risk Reporting).

Irving, Tx, Us

Simplifying PCI and SOX Compliance in an expanding Digital World that needs customer and financial data protected.KEY COMPETENCIES: CROSS FUNCTIONAL LEADERSHIP, PROJECT MANAGEMENT, PROGRAM DEVELOPMENT, OPERATIONAL EFFICIENCYNegotiated and Piloted IT architecture inventory tool at 30% discount from card rate, giving company Real-time holistic view of end to end IT Solution● Engaged 30+ IT owners and Subject Matter Experts through multiple sessions to discover applications, technologies, and interfaces● Gathered accountable owner information, business and tech, for each application to start functional and technical fit discussion● Provided weekly demonstrations of leadership on discovery to incorporate actionable feedbackKEY COMPETENCIES: CROSS-FUNCTIONAL LEADERSHIP, PROJECT MANAGEMENT, STRATEGIC THINKING, HUMAN RESOURCES, MENTORSHIPReduced new recruits learning curve by 75% from normal month-long process ● Organized and on-boarded Governance Risk and Compliance Team with 5 incremental employees in preparation of new privacy, security laws and increased assessments● Conducted orientation meetings with each person to assess opportunities without losing operational effectiveness● Provided context for each assessed application not to lose key differentiators and become risk adverseKEY COMPETENCIES: PROCESS IMPROVEMENT, AGILE METHODOLOGIES, WATERFALL, Implemented first set of agile controls, creating scalable framework for enterprise so financially significant products could be built in either waterfall or agile methodology● Engaged >20 Product owners and Tech Directors through to discover and agree upon universal controls inside Sprint to ensure safe and accurate development and deployment of code● Prepared first draft of SDLC Agile framework for review and edits throughout enterprise● Communicated outcome to Risk owner of SDLC

Irving, Tx, Us

Identified and collaborated cross-functionally with 5 departments and 10 vendors on infrastructure needs for overarching backend support for 7-Eleven financial products. Launched all new products in 2017-2018. KEY COMPETENCIES: COMMUNICATION, PROCESS IMPROVEMENT, ANALYTICS, QUALITY ASSURANCE, PROBLEM SOLVINGDefined, developed and launched proprietary prepaid debit card program● Directed customer and industry study to understand missing value propositions in market● Negotiated service agreements with both managing partner (BillPay platform and MasterCard) to invest and integrate ● Gained alignment and provided funding for marketing team to learn how to sell non-impulse itemsKEY COMPETENCIES: EXECUTIVE INFLUENCE, BUSINESS ACUMEN, NEGOTIATION, PROCESS IMPROVEMENT, STRATEGIC THINKINGSpearheaded $10M capital, managing 3 enterprise initiatives● Conducted analysis and ROI studies to justify spending● Navigated internally and externally to troubleshoot existing obstacles● Drove scoping and design efforts to ensure product development according to vision KEY COMPETENCIES: OPERATIONS MANAGEMENT, RELATIONSHIP BUILDING, COMMUNICATION, PROCESS IMPROVEMENT, NEGOTIATIONSaved $50M cumulative cost while negotiating 12 major contracts leading to Company Negotiation Award in 2012 and Industry Paybefore Award in 2013 ● Leveraged best practices in contract negotiations to ensure future viability● Analyzed all facets of agreements to bring highest value● Built collaborative R&D processes with vendor using available consumer data● Utilized various negotiating skills to change agreement structures, terms, pricing, residual revenues, liabilities, development funds, and smart use of when to have exclusive relationships

Enon, Oh, Us

Administered innovation items, including introduction of reloadable debit and prepaid online gaming. Won Company Excellence award in 2007. KEY COMPETENCIES: CUSTOMER SERVICE, FISCAL RESPONSIBILITY, SCHEDULING, LEADERSHIP, OPERATIONS MANAGEMENT, NEGOTIATIONIncreased margins by 50% over next 5 years while negotiating 5 company contracts with service providers● Presented perceptions of vendor product from customer and store point of view● Modeled how to break down arguments into fundamental needs● Completed few via RFPKEY COMPETENCIES: MANAGEMENT, ANALYTICS, COORDINATION, STRATEGIC THINKING, LEADERSHIP, RESEARCH, NEGOTIATIONFacilitated additional $3M yearly revenue through reloadable debit and prepaid online gaming● Researched to learn all financial streams in money● Discussed portion of revenue for every card sold for● Collaborated with accounting department to account for new income stream not based on transactional sales

Enon, Oh, Us

St Louis, Missouri, Us

St Louis, Missouri, Us