Brandon Chaney Email & Phone Number

Atlanta Metropolitan Area

United States

Documents, analyzes, performs, and interprets test data for new and/ormodified products or product components.Investigates and resolves operational problems in conjunction with otherengineering and technical personnel.Technical support and advice to production operations groups.Devise and implement test procedures for parts or sub-assemblies.Participate as needed in technical reviews to assess performance, buildprogress, network and test uptime analysis, as well as yield assessment(test fail sequence analysis).Troubleshot products using the appropriate test equipmentCollect, and analyze data using reports, spreadsheets, mini-tab, or otherapplicable tolls to drive corrective actionsImplement testing and test systems troubleshooting guidelines.Train production technicians/team leads/supervisors on the products,and testing techniquesDevelop Preventive Maintenance Schedules for the test equipmentBuild specialized test equipment for targeted use testingRunning new wires, installing low-voltage wiring, and assembling andinstalling control panels and switchesRepair network/server issues and perform other duties and projects asassignedFacilitate the preventative maintenance program

Fairburn, Ga

Documents, analyzes, performs, and interprets test data for new and/or modified products or product componentsInvestigates and resolves operational problems in conjunction with other engineering and technical personnelTrain production technicians/team leads/supervisors on the products, and testing techniques.Repair network/server issues and perform other duties and projects as assignedFacilitate the preventative maintenance programFiber and copper cablingRacking, stacking, and decommissioning

Hpe Suwanee

Review and approve data center access requests.Interface with supplementary service providers.Conduct vetting processes for visitors as per security policies.Create and maintain site-specific documentation.Provide ad hoc reporting and support projects.Maintain daily turnover logs and track work in secured spaces.Assist in IT equipment installation and removal planning.Participate in data center space layout planning.Complete Hardware Planning Site Inspection forms as needed.Troubleshoot and repair system connections as needed.Test all types of cables – Copper, fiber (MM/SM), dark fiber, DWDM,MPO, etc.Replace cables in accordance with DXC 4Eyes processes.Check network connections.Clean and polish fiber ends.Physical installation and removal of patch cabling, and cablingcomponents, and related material.Ensure that all links and communication cables have been tested, labeled,connected, and documented.Support Service Management processes and procedures.Ensure pre-validation and post-validation of planned change work.Perform Incident, Problem, and Change activities per ITIL standards.Perform physical inspection and inventory of IT equipment.Affix barcode and tags to devices.Enter and maintain equipment information in the database.Manage shipping/receiving functions.Track and enter data related to shipments.Maintain organized storage spaces and execute returns.Hands & Eyes Emergency Services

Atlanta, Georgia, United States

Served as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues.Effectively communicated with requesters in a clear, positive, and professional manner (in accordance with Intelliteach script, spelling, grammatical, and related guidelines);Accurately diagnosed client technical issues, gathered the necessary information, and performed standard, preliminary research using all relevant available resources.Effectively implemented the steps found in available resources by following the instructions and using a variety of remote access, user admin, and related tools.Clearly and thoroughly documented requests for assistance in our ticket management system, and tracked incidents through to resolution/escalation (per client guidelines).Escalated unresolved issues to Team Leads.Identified potential outages and other problems (via information gathering, ticket trends, etc.) and communicated the information to Team Leads in a timely manner.

Greater Atlanta Area

Pulled and routed Data and Coax cables in new and existing construction environments.Mounted cameras, white boards, and Audio Visual systems.Dressed and terminated all wiring. Includes data jacks, coax ends, RJ45, RJ11, 66 and 110 blocks, and patch panels.Tested all cabling and wiring.

Lithia Springs

•Hardware Maintenance Preventive and remedial services that physically repaired or optimized hardware, including basic installation, contract maintenance, and per-incident repair.•Decommissioning Removed End of Life or out of production machines. Packed and staged equipment for pickup. Scheduled pick up of decommissioned materials.As part of a team, traveled to multiple sites decommissioning clusters with thousands of EOL machines.•Network Expansion/New Product Integration Racked and stacked servers and equipment. Installed new fiber and copper connections for network expansion.Assisted with powering, testing, and turnovers/handoffs of new systems.

3305 Breckinridge Blvd #120, Duluth, Ga 30096

Cable pulling and terminating

Associates Degree, Electronics Technology

Areas of Study Soldering Technology, Direct and Alternating Currents, Solid State and Linear Devices, Circuit Analysis, Modulation.

Education record