Brett Charles Email & Phone Number

Tempe, Az

Security Analyst // June 2017 – January 2019• Performed technical controls review and documentation for a high-profile financial firm• Became the SME on cloud platform security and cloud deployment reviews, particularly regarding Amazon Web Services• Developed basic penetration testing skills during mentorship and Offensive Security Certified Professional (OSCP) coursework• Developed excellent technical writing skills while creating engagement reports

Honeywell Aerospace - Phoenix

• Leader of a team of 5 techs dedicated to providing vulnerability analysis, troubleshooting, and issue resolution support for over 6k engineering systems• Achieved high rate of first-time resolution when implementing resolutions to systems• Proactively analyzed threats and vulnerabilities to determine their impact upon the IT systems, as well as developing and implementing mitigation and resolution procedures• Coordinated with other IT groups to best asses and mitigate vulnerabilities and IT issues outside the scope of our service• Actively maintained a current understanding of the IT systems, policies, and operational groups utilized by Honeywell in order to accurately ensure compliance on engineering systems• Enhanced and improved the accuracy of vulnerability and threat reports used by the team, thus increasing the rate of resolution, decreasing the number of false-positives, and improving the overall metrics• Managed and updated the ticketing system used for tracking and resolving vulnerabilities – first point of contact in the event of issues with system• Regularly asked to create monthly reports depicting vulnerability analysis and metrics for presentation to Honeywell managers and stakeholders• Led a team effort to create, audit, and improve all process and procedures documentation used for Risk Management, thus increasing efficiency in terms of training, knowledge transfer, and overall service understanding among the team• Demonstrated leadership skills by effectively leading meetings, engaging and directing team members, working alongside management to assess team member development and performance, and appropriately delegating new tasks as they become available to the team

Intel - Chandler, Az

• Tested and validated software and drivers for Intel and their customers• Filed reports on software bugs and assisting in the debugging process• Regular assemby and disassembly of computer hardware for desktop and server environments• Extensive use and configuration of Windows 7, 8, and 8.1 operating systems• Creation, configuration, and maintenance of RAID volumes

Associate'S Degree, Information Technology

Associate'S Degree