Joel Backlund Email & Phone Number

Stockholm County, Sweden

Stockholm, Stockholm, SE

- Spearheading the digital transformation of a leading marketing and communications agency, expanding its presence across seven countries in Scandinavia and the Baltics.- Implemented AI-driven solutions and standardized information systems (ERPs and CRMs) to automate processes, significantly enhancing operational efficiency.- Successfully grew the company.

- Led diverse management consultancy projects for large matrix organizations and smaller enterprises, focusing on IT strategy and transformation.- Directed IT transformation initiatives for Tele2, enhancing their B2B portal and B2C website for Comviq, driving improved customer engagement and satisfaction.

Stockholm, SE

- Coached and managed web development teams for telecommunications giants like Telenor and public sector organizations such as the Swedish Safety Council.- Delivered high-impact projects that improved service delivery and operational workflows.

Houston, Texas, US

Managed transformational B2C projects for one of Sweden's largest FMCG companies, focusing on enhancing customer experiences and streamlining business processes.

Arranging network meetups, gatherings, afterworks and seminars

Charlotte, North Carolina, US

I was a member in the BNI Network "Sjömagasinet". The Networked strives towards giving as much and as great business opportunities as possible, through the idea of "givers gain", by giving business to others, you will get business in return.

Directed cross-functional development teams in delivering projects for public sector clients like the Swedish Council for Higher Education and education sector companies like LIN Education.

Montreal, QC, CA

Oversaw defect management and coordinated a global team of 40+ professionals, ensuring seamless workflow and communication between Sweden and offshore teams.

Analyzed and optimized social media strategies for clients, significantly boosting their online presence and engagement.

Stockholm, Stockholm County, SE

Managed candidate selection and conducted interviews for IT positions, ensuring the best talent acquisition for various assignments.

Göteborg, SE

Managed accounting for restaurant operations within one of Scandinavia's most visited amusement parks, ensuring accurate financial reporting.

Borlänge, SE

Provided first and second line support, effectively resolving technical issues and enhancing user satisfaction.

B.Sc., Informatics

Social Science