Director, Digital Communications
Current• Lead the execution of national and global digital marketing strategies that elevate visibility, enhance public engagement and provide positioning for diverse funding opportunities• Spearhead departmental planning initiatives, overseeing the formulation of annual goals and communication plans. Direct strategic communication initiatives, including crisis, executive and internal communications• Lead the organization-wide communications project intake process, working with departments across the organization to determine marketing and communications needs and assigning appropriate staff, budgets and timelines for process completion• Orchestrated 2021 organization-wide rebranding initiative, including oversight of creative process with external design firm, the development of brand guidelines and a global rollout for 30+ countries• Manage department budget, including allocating for expenses, tracking spends and proposing investments to advance departmental objectives• Oversee staff and vendors with digital communications responsibilities, including social media, email marketing, video production and website, as well as staff with visual communications responsibilities, including branding and graphic design• Oversee all aspects of managing public-facing websites and all web-related vendors• Serve as Salesforce systems administrator for email marketing• Provide leadership and input for internal communications strategy, including desired future state of SharePoint intranet and internal communication channels• Serve as lead for internal working group that develops and regularly updates guidelines pertaining to AI usage at Global Communities and as contributing member of NetHope’s AI Working Group• Provide guidance, logistical and marketing support to Global Communities-hosted events, both in-person and virtual