Brittany Mcdermott Email & Phone Number

Palm Coast, Fl, Us

Palm Coast

Hired to provide leadership support to the Director in the Parks & Recreation Department. Responsible for overseeing the Community Center, marketing, golf course, special events, adult/senior programs, and youth programs. Hold an integral role in community building, large partnership accrual, strategic planning, staff development, and budget management. • Oversee a $6.7 million budget with direct responsibility of $2.1 million• Manage 86 employees (directly 25) motivating teamwork between areas• Coordinate and oversee 16 community special events annually with an estimated 50,000 attendees• Operate Community Center year-round bringing in over $101,000 in revenue annually and serving diverse populations• Educate public on recreation opportunities and local wildlife• Acquire community partners and sponsorships bringing in over $20,000• Spearhead establishment of new 501(c)(3) Parks Foundation

Palm Coast, Florida

Hired as the first marketing professional in the Parks & Recreation Department. Responsible for marketing strategies, branding, public and media relations, program development, special events assistance, community building, and budget management. • Created and launched the department’s first social media platform• Implemented marketing strategies that elevated the department’s profile as a complementary brand to the City• Designed and implemented the first activity guide and published consistently three times per year• United with community organizations to strengthen the vision of the department and the City as a whole• Worked cooperatively with area supervisors and other departments in the City• Served as the department’s Public Information Officer

St. Augustine, Fl

Directed the education department. Responsible for leading youth camps, presenting onsite and offsite education programs, hosting birthday parties, managing budget and staff, and caring for the ambassador animal collection.• Supervised 9 staff members• Boosted revenue of youth camps by 15% from the previous year • Expanded camp offerings through increasing capacity by 23% and offering a full-day option as opposed to just half-day• Achieved a 97% customer satisfaction rate on birthday parties• Implemented a consistent outreach schedule and broadened the zoo’s reach• Collaborated across departments to cultivate a cohesive educational experience

Ormond Beach, Florida

Hired to collaborate with all aspects of the department. Responsible for implementing marketing strategies, developing and improving programs, identifying trends, enhancing customer service, and managing budget.• Launched and managed the new Environmental Discovery Center and oversaw its $96,000 annual budget• Directed community gardens and volunteer program for over 50 volunteers• Coordinated special events in the Leisure Services Department• Evaluated and improved recreational programming by identifying area trends• Implemented customer satisfaction surveys to increase engagement• Developed marketing strategies for Leisure Services Department• Procured additional funds through innovative means, such as grants, sponsorships, and donations

Saint Augustine, Fl

Managed all aspects of visitor services. Responsible for marketing strategies, media and public relations, recreational programs and special events, sponsorships, volunteers and non-profit organization, and budget assistance.• Managed recreational programming for more than 600,000 yearly park visitors• Led special events bringing in 500+ visitors each• Procured additional funding and support through grants or other sources• Collaborated with other community organizations to advance the mission of Florida State Parks• Increased volunteer participation and secured a 91% volunteer retention rate (an increase from 67%) • Revitalized the non-profit 501(c)(3) Citizen Support Organization Friends of Anastasia State Park• Performed Assistant Park Manager duties regularly

St. Teresa, Fl

Hired as the first dedicated Outreach Coordinator. Responsible for leading special events and programming, directing all outreach, and developing all information and graphic design materials.• Implemented consistent marketing and outreach strategies• Led Biannual Open House event to over 1000 attendees• Raised over $4000 through a silent auction fundraiser• Conducted research on local wildlife and created complementary educational materials• Coordinated with Florida Fish and Wildlife Conservation Commission (FWC) on a sea grass and oyster reef restoration project on FSUCML’s property

Tallahassee, Florida

- Maintained an online database; scanned, validated, and filed documents; volunteered for additional projects

Tallahassee, Florida

- Organized and led outreach events to educate the public about gopher tortoises- Corresponded with customers through phone calls and emails- Supported scientific field research (gopher tortoise burrow scoping, diamondback terrapin survey, and prescribed burn site review); utilized GPS handheld unit and GPS Trimble and also operated an ATV and 4x4 truck- Completed DISC/Team Building training workshop

Bachelor'S Degree, Environmental Studies

Activities and Societies: Golden Key International Honour SocietyMinors in Geography and Psychology

Marine Biology

Activities and Societies: Field work in St. Johns River

Education record

Activities and Societies: National Honor SocietyCollege prep.