Brittany Mcdermott Email & Phone Number

Palm Coast, FL, US

Palm Coast

• Hired to provide leadership support to the Director in the Parks & Recreation Department. Responsible for overseeing the Community Center, marketing, golf course, special events, adult/senior programs, and youth.
• Oversee a $6.7 million budget with direct responsibility of $2.1 million
• Manage 86 employees (directly 25) motivating teamwork between areas
• Coordinate and oversee 16 community special events annually with an estimated 50,000 attendees
• Operate Community Center year-round bringing in over $101,000 in revenue annually and serving diverse populations
• Educate public on recreation opportunities and local wildlife

Palm Coast, Florida

• Hired as the first marketing professional in the Parks & Recreation Department. Responsible for marketing strategies, branding, public and media relations, program development, special events assistance, community.
• Created and launched the department’s first social media platform
• Implemented marketing strategies that elevated the department’s profile as a complementary brand to the City
• Designed and implemented the first activity guide and published consistently three times per year
• United with community organizations to strengthen the vision of the department and the City as a whole
• Worked cooperatively with area supervisors and other departments in the City

St. Augustine, FL

• Directed the education department. Responsible for leading youth camps, presenting onsite and offsite education programs, hosting birthday parties, managing budget and staff, and caring for the ambassador animal.
• Supervised 9 staff members
• Boosted revenue of youth camps by 15% from the previous year
• Expanded camp offerings through increasing capacity by 23% and offering a full-day option as opposed to just half-day
• Achieved a 97% customer satisfaction rate on birthday parties
• Implemented a consistent outreach schedule and broadened the zoo’s reach

Ormond Beach, Florida

• Hired to collaborate with all aspects of the department. Responsible for implementing marketing strategies, developing and improving programs, identifying trends, enhancing customer service, and managing budget.
• Launched and managed the new Environmental Discovery Center and oversaw its $96,000 annual budget
• Directed community gardens and volunteer program for over 50 volunteers
• Coordinated special events in the Leisure Services Department
• Evaluated and improved recreational programming by identifying area trends
• Implemented customer satisfaction surveys to increase engagement

Saint Augustine, FL

• Managed all aspects of visitor services. Responsible for marketing strategies, media and public relations, recreational programs and special events, sponsorships, volunteers and non-profit organization, and budget.
• Managed recreational programming for more than 600,000 yearly park visitors
• Led special events bringing in 500+ visitors each
• Procured additional funding and support through grants or other sources
• Collaborated with other community organizations to advance the mission of Florida State Parks
• Increased volunteer participation and secured a 91% volunteer retention rate (an increase from 67%)

St. Teresa, FL

• Hired as the first dedicated Outreach Coordinator. Responsible for leading special events and programming, directing all outreach, and developing all information and graphic design materials.
• Implemented consistent marketing and outreach strategies
• Led Biannual Open House event to over 1000 attendees
• Raised over $4000 through a silent auction fundraiser
• Conducted research on local wildlife and created complementary educational materials
• Coordinated with Florida Fish and Wildlife Conservation Commission (FWC) on a sea grass and oyster reef restoration project on FSUCML’s property

Tallahassee, Florida

- Maintained an online database; scanned, validated, and filed documents; volunteered for additional projects

Tallahassee, Florida

- Organized and led outreach events to educate the public about gopher tortoises- Corresponded with customers through phone calls and emails- Supported scientific field research (gopher tortoise burrow scoping, diamondback terrapin survey, and prescribed burn site review); utilized GPS handheld unit and GPS Trimble and also operated an ATV and 4x4 truck.

Bachelor'S Degree, Environmental Studies

Activities and Societies: Golden Key International Honour SocietyMinors in Geography and Psychology

Marine Biology

Activities and Societies: Field work in St. Johns River

Education record

Activities and Societies: National Honor SocietyCollege prep.