Ben Randolph Email & Phone Number

Atlanta, Georgia, United States

Dallas, Texas, Us

Dallas, Texas, Us

Dallas, Texas, Us

Dallas, Texas, Us

Dallas, Texas, Us

Leading Digital Automotive Platform• On a team of three, developed an internal greenfield application more feature-rich than its increasingly unstable legacy predecessor at the core of a leading digital automotive platform.• This project resulted in faster turnaround times for customers by eliminating complexities and automating processes for the application's internal users.Tax Preparation Software• Part of a large conversion effort to bring the entirety of Client’s monolithic core tax preparation application into the modern age.• This new platform will deliver the necessary flexibility, expedient feature development, and customization that Client needs to gain market share in the competitive market of tax preparation.

Tuscaloosa, Al, Us

Goal: Develop an intuitive application to manage and support the facilitation of all business operationsValue: Centralized management provides leaders and workers convenient access to vital business informationMy Contribution:• Led a team of six through three three-week sprints, managed client/business relations and expectations, and delivered results surpassing these expectations• Conducted weekly meetings to refine requirements and scope, detail project progress, manage risks, and tackle issues• Delegated assignments and set deadlines based on team members’ strengths, interests, and PDPs• Further developed skills with technologies through full-stack development and management of source code repository• Held individual meetings with team revolving around feedback from fellow teammates and client• Pitched a reorganization of the application’s workflow to the client and implemented the solution

Chattanooga, Tn, Us

Goal: Eliminate recurring incidents and mitigate impacts of incidents that cannot be preventedValue: Problem Management is a foundational process for companies to understand the root cause of their incidentsMy Contribution: • Performed ITIL fundamentals which allowed accurate tracking of Unum’s problem tickets• Utilized ServiceNow to ensure problem data integrity• Collaborated with team to overhaul Unum’s problem ticket process and performed testing throughout production• Identified a business need in a different department and prototyped an automated solution with the potential to collectively save multiple full-time employees per year in hours

Goal: Fully develop a video game where players can battle and capture "pets"Value: Gain experience on a scrum team and expand upon C# and SQL skillsMy Contribution:• Developed a thorough action plan and delegated tasks based on individual strengths• Compiled and presented progress through four two-week sprints• Built an SSMS database to update/retrieve real-time information for gameplay• Managed hundreds of in-game characters, each having individual characteristics

Us

Goal: Efficiently serve guests in a way that reflects the YMCA Core ValuesValue: Guests will have ample, stress-free time to enjoy family and friendsMy Contribution: • Scheduled guests' activities, and input, monitored, and changed guests' reservations in a database• Navigated a POS system to sell merchandise and run daily transaction reports• Maintained accurate accounting, and problem solved when needed• Managed inventory for items, placing orders when needed• Refined handling skills for various office equipment

Goal: Successfully meet all business requirements by leading a team through a methodology Value: By achieving the business requirements, the client is satisfiedMy Contribution: • Constructed a unique business plan for an up-and-coming technology• Conferred with a client, and delivered a personalized website based on their preferences• Analyzed and dissected current business systems, and delivered a redesigned, streamlined system• Presented diagramed process flows to the client to ensure accuracy

Goal: Allow campers to safely enjoy recreation timeValue: Promote the idea of inclusiveness to build community and help build self confidence through constructive challengesMy contribution: • Facilitated camp activities, and helped with the general upkeep of camp• Required the need for a flexible schedule to deal with stressful situations and environments• Red Cross Lifeguard and CPR certified

• Ensured public safety and mastered public service• Learned how real-life situations can affect a team and how to overcome problems together