Brian Cushman Email and Phone Number

As a Senior Consultant at Slalom Los Angeles, I have led and executed numerous high-impact projects, leveraging my expertise in cloud technology, DevOps, and AWS Solution Architecture. My role involves collaborating with clients to design and implement robust, scalable, and secure cloud solutions that drive business value and operational efficiency.---Disaster Recovery for a Leading Fitness Company:Designed and delivered a secure disaster recovery solution using Python and AWS CloudFormation, automating the process and securing 365 TB of data. Led the project, ensuring data integrity and improved disaster recovery times.Kubernetes Migration for an Esports and Gaming Company:Migrated applications to AWS EKS, upgraded cluster components, and fixed pipeline automation bugs. Played a supporting role in migrating from New Relic to DataDog, enhancing system observability.Cloud Integration for a Mortgage Lending Company:Developed third-party integrations using Python, AWS API Gateway, and AWS CDK, streamlining business processes and improving operational efficiency.Database Migration for a Media & Entertainment Client:Designed a migration strategy to Amazon Aurora Global Database, developed modular Terraform, implemented RDS Proxy, and ensured data fidelity across databases, improving performance and resiliency.

As a Cloud Architect at Rackspace (formerly Onica), I worked in the managed service provider (MSP) group, advancing from AWS Cloud Support Engineer to Cloud Architect. I optimized AWS cloud infrastructure, supported diverse clients, and transitioned from traditional systems administration to developing and implementing comprehensive cloud solutions.---Built cloud-native tooling for customers using frameworks like Serverless with AWS Lambda and Python/boto3, achieving operational requirements such as automated cross-account backups and compliance adherence.Collaborated with the development team at a risk management provider to enhance Elastic Beanstalk applications, introducing blue-green deployments, reducing deployment times from 2-4 hours to 30 minutes, achieving an 83% reduction in developer time, and implementing security measures to meet compliance requirements.Demonstrated cloud and consulting expertise in utilizing a wide range of AWS services, including EC2, S3, Lambda, and RDS, leading to developing secure and scalable solutions for diverse industry clients. Over time I earned 9x AWS Certifications in the all three of the Associate, Professional, and Specialty tiers.

As a Senior Systems Engineer at Stowe Research, I established centralized management that helped improve IT service delivery—my time at Stowe Research marked my first exposure to supporting application developers, data analytics, and code release delivery.---Managed and maintained a failover clustered Hyper-V infrastructure supporting 200 geographically distributed users across multiple branch offices.Coordinated and oversaw the successful weekly deployment of Java application updates into production, ensuring zero downtime and improved application performance.Implemented automated system patching and updates, reducing manual interventions by 40% and significantly lowering the risk of security vulnerabilities using Microsoft Operations Manager.

As a System Administrator for Be Structured, an IT-managed services company, I delivered technology-related projects to clients across the LA and OC markets. I helped grow the business by bringing experience in systems, networking, and security, which led to quality delivery while enhancing my project management skills.---Supported the successful migration of a production virtual data center from Citrix XenServer to Microsoft Hyper-V, achieving a seamless transition with zero downtime and enhanced system performance.Spearheaded on-premise Microsoft Exchange to cloud email migrations for multiple clients, ensuring a smooth transition by minimizing disruption and optimizing email system performance post-migration.Conducted comprehensive assessments and implemented strategic hardware and software upgrades across 50 diverse client environments, improving system reliability, performance, and scalability.

• Delivered tech support for 300+ employees, resolving complex network, software, and hardware issues, resulting in a 95% satisfaction rate from internal stakeholders.• Established documentation for IT processes, including software builds and system configurations, increasing team efficiency by 25% and reducing onboarding time for new team members.• Enhanced system reliability and performance by implementing strategic system upgrades and regular maintenance across multiple client environments, leading to a 20% reduction in downtime.

• Provided second-tier support for internal customers, troubleshooting and resolving escalated incidents and handling employee moves and additional support-related tasks as needed.• Consistently delivered company-wide upgrades of end-user software and hardware, ensuring 100% project completion within budget and a 25% improvement in system performance.• Implemented a centralized asset management system, reducing asset mismanagement by 30% and streamlining the tracking process for IT equipment.• Provided first-level support for customer questions, problems, and requests received via email, telephone, and ticketing systems in a predominantly Windows environment.