Brian W. Email & Phone Number

Sparks, Nevada, United States

United States

· Manages and supports safety product implementations - Mid - ERP; · Oversees accurate, timely, and successful achievement of milestones through the entire implementation cycle; · Determines the most effective way to configure a customer’s set up to meet their needs; · Works with internal teams to facilitate implementations; · Performs module builds and related tasks as necessary; · Provides a clean and thorough hand-off following implementation with assigned Customer Success Manager; · Positively interacts with clients to achieve successful implementations; · Documents all activities in the Customer Relationship Management program; · Documents customer configuration and/or customization requirements in Statements of Work; · Successfully manages multiple projects concurrently; · Troubleshoots and resolves technical support issues escalated from other support teams.

United States

· Manages and supports safety product implementations; · Oversees accurate, timely, and successful achievement of milestones through the entire implementation cycle; · Determines the most effective way to configure a customer’s set up to meet their needs; · Works with internal teams to facilitate implementations; · Performs module builds and related tasks as necessary; · Provides a clean and thorough hand-off following implementation with assigned Customer Success Manager; · Positively interacts with clients to achieve successful implementations; · Documents all activities in the Customer Relationship Management program; · Documents customer configuration and/or customization requirements in Statements of Work; · Successfully manages multiple projects concurrently; · Troubleshoots and resolves technical support issues escalated from other support teams.

Reno, Nevada Area

Reno, Nevada

Sparks, Nv

Sparks, Nevada

Safety SpecialistOversees environmental, safety, and health, programs for 150+ team members with direct responsibility for training, auditing, and investigation of mishaps and Preventative/Corrective Action Requests. Monitor all activities to ensure compliance with OSHA 29 CFR 1910. Plan and conduct safety training organization wide, prioritizing items by prevalence and risk level. Implemented a Safety Committee to facilitate regulatory inspections, mishap investigations/review, and hazard analysis,.Selected Contributions:♦ Created and implemented the first night-shift Safety Committee to ensure that employees were able to give and receive pertinent safety information as well as to increase employee buy-in♦ Performed rapid initial training for 150+ employees to ensure compliance with NV OSHA requirements♦ Responsible for policy and training review to ensure information is current and applicable♦ Reviews Non-Routine Work processes to ensure as many hazards as possible are removed from a one-off or rare task

Reno, Nv

Buyer/Planner IIUtilizes SAP ERP system to plans and purchases new and used parts to ensure production continuity.Selected Contributions:♦ Negotiated with several local and international vendors on price, product, and availability resulting in over $200K/month cost avoidance by creating and using “Recycled/Refurbished” parts.♦ Worked as part of a 4-person team to reorganize and incorporate several hundreds of thousands of dollars-worth of “Recycled” inventory as a result of a company merger.♦ Facilitated a 5-person cross-functional team encompassing Purchasers and an internal Repair team in order to streamline a Customer Exchange Process.

Reno, Nevada Area

Internal Quality Auditor IIConducts internal quality audits to ensure IGT maintains conformance to ISO 9001:2008 standards; as well as to facilitate improvement activities identified during those audits.Selected Contributions:♦ Conducted several internal audits (both as a solo auditor and as part of a team) to identify opportunities in which departments could achieve conformance with the ISO 9001:2008 standard; which resulted with IGT having zero major non-conformances during the 2013 audit by the external audit♦ Reviewed and provided guidance on several departmental procedures to include process workflow diagrams and work instructions to accurately display how processes work in order that they be analyzed for improvement opportunities♦ Facilitated an eight person cross-functional team in which quality issues where identified, discussed, and tracked with the goal of identifying the root problem and applying an effective corrective action ♦ Worked as part of a team to redesign how Management Review Meetings were conducted to provide more value for the audience in a more efficient manner

Reno, Nv

Digitizes various types of maps ranging from construction to County Assessor maps for parcel incorporation displaying land property parcels, public utility easements, and ensuring all geometry and attribution is accurate utilizing ArcGIS 9.3 software.ISO Coordinator (Management Representative and Internal Auditor) ensures the Quality Manual is compliant with ISO 9001:2008 standards, current to reflect the processes that have been established, and relevant to the organization’s needs.Conducted an internal audit to reveal gaps in the Quality Management System and coordinated efforts to ensure that the Quality Management System was updated; earning the organization a “Compliant” status with zero non-conformances during an audit by the registrarReviewed and improved several company policies relating to ISO and safety to include an effective Preventative/Corrective Action Request procedures, process workflow diagrams, and the office safety manualSelected to conduct an ISO 9001:2008 Pre-Certification internal audit for another Michael Baker Jr. location to identify areas of improvement in preparation for a Certification Audit by the registrar.The location was audited by the registrar and awarded ISO 9001:2008 certification

Sparks, Nv

Oversaw environmental, safety, health, and ISO programs for 150+ team members with direct responsibility for training, auditing, and investigation of mishaps and Preventative/Corrective Action Requests. Monitor all activities to ensure compliance with OSHA and ISO 9001:2008. Plan and conduct safety training organization wide, prioritizing items by prevalence and risk level. Coordinate 12-member Safety Committee and a 6-member ISO internal auditor team to facilitate regulatory inspections, mishap investigations/review, hazard analysis, and internal audits of ISO polices and procedures. Reorganized the company Hazard Communications Program to ensure compliance with NV Occupational Safety and Health Administration regulations and policies. Reviewed and improved several company policies relating to safety to include Business Continuity Action Plans, safety checklists and lock out/tag out programs

Oversees environmental, safety and health programs for 300+ team members with direct responsibility for training, auditing, and investigation of mishaps. Monitor all activities to ensure compliance with OSHA and Air Force Occupational Safety and Health (AFOSH) standards. Plan and conduct safety training organization wide, prioritizing items by prevalence and risk level. Direct team of 2 in monitoring, investigating, and resolving potential safety risks; coordinate 20-member team to facilitate reporting. Review and address compliance with safety programs.

Nellis Afb, Las Vegas, Nv

Oversees environmental, safety and health programs for 300+ team members with direct responsibility for training, auditing, and investigation. Monitor all activities to ensure compliance with OSHA and Air Force Occupational Safety and Health (AFOSH) standards. Plan and conduct safety training organization wide, prioritizing items by prevalence and risk level. Direct team of 2 in monitoring, investigating, and resolving potential safety risks; coordinate 12-member team to facilitate reporting. Review and address compliance with safety programs.

Certified Master Hypnotist, 4.0

Master'S Certificate, Human Resources Management/Personnel Administration, General, 3.5

Bachelor Of Business Administration (Bba), Marketing, Cum Laude

Associate'S Degree, Occupational Safety And Health Technology/Technician

Associate Of Science (As), Ecological Controls