Supported a top-tier real estate team by managing client communications, coordinating showings, and overseeing transaction processes. Handled listing updates, market research, and marketing material creation. Streamlined office operations to ensure efficiency and contributed to achieving sales goals.

Knowledge of Web technologies (e.g., API, REST, JSON, JavaScript, HTML, CSS,Java, jQuery, Angular JS, HTTPS).Specific task: Working on a multicultural and geographically diverse organization. Take ownership of common customer issues reported and see problems through to resolution.● Research, diagnose, troubleshoot, and identify solutions to resolve customerissues.● Provides prompt and accurate feedback to customers. ● Oversee and manage open support tickets to ensure… Show more Knowledge of Web technologies (e.g., API, REST, JSON, JavaScript, HTML, CSS,Java, jQuery, Angular JS, HTTPS).Specific task: Working on a multicultural and geographically diverse organization. Take ownership of common customer issues reported and see problems through to resolution.● Research, diagnose, troubleshoot, and identify solutions to resolve customerissues.● Provides prompt and accurate feedback to customers. ● Oversee and manage open support tickets to ensure ongoing customercommunication.● Follows standardized procedures for proper escalation of unresolved issues tothe Second Level Support team.● Help in resolving escalated customer complaints.● Develop customer relationships through professional interactions.● Actively contribute to both Jumio’s internal and external (customer) knowledgebase.Channels: Salesforce, Jira, Slack, G Suite. Email, Voice, and Back-office support. *Work From Home and on Site Show less

Website Merchandising Support. For YITTY/Fabletics • Creating and managing items and outfits on site.• General merchandise website coordination request.• Assist in the site and validate site visual testing release dates.• Communicate bugs to developers• Update product across the site as needed• Assist in product photo and video requests• Inventory tracking for additional marketing sends• Daily site QA.Channels: Email, Voice, Teams, Slack, Jira, Asana… Show more Website Merchandising Support. For YITTY/Fabletics • Creating and managing items and outfits on site.• General merchandise website coordination request.• Assist in the site and validate site visual testing release dates.• Communicate bugs to developers• Update product across the site as needed• Assist in product photo and video requests• Inventory tracking for additional marketing sends• Daily site QA.Channels: Email, Voice, Teams, Slack, Jira, Asana. (Remote) Show less

Sector BPO, contact center.Bogota - Colombia Job occupied: Tech/Customer service representative for US hellofresh.com Missions or tasks realized: Help customers get into the kitchen, start cooking with HelloFresh meal kits, and provide the best customer service.Specific task: Troubleshooting Billing and subscription issues, managing accounts, and special orders, updating account information, and broad support for the website and the App. Channels: Email, Voice, and Back-office… Show more Sector BPO, contact center.Bogota - Colombia Job occupied: Tech/Customer service representative for US hellofresh.com Missions or tasks realized: Help customers get into the kitchen, start cooking with HelloFresh meal kits, and provide the best customer service.Specific task: Troubleshooting Billing and subscription issues, managing accounts, and special orders, updating account information, and broad support for the website and the App. Channels: Email, Voice, and Back-office support. * Work From Home and on Site. Show less

• Site visits for review and progress monitoring.• Architectural Surveys of Houses and Buildings.• Capturing photos and taking measurements for subsequent layout, editing, and assembly for remodeling and architectural restoration projects.• Creating project presentations for clients.• Designing and presenting architectural projects, including technical and sales plans, photographic renders, and tables with technical information.• Constructive detail modeling in REVIT.

Customer service representative for Assurant - GeekSquad by Best Buy

* Basic support on how Lorex products works and determine which one has the best product according to the customers needs. * Specialized support to configure home networks and remote access to security cameras anywhere, DDNS configuration, port forwarding, general home and business network settings, mobile application management and cloud services. *Technical support via remote connection sessions. following the standard QA and security policies. *… Show more * Basic support on how Lorex products works and determine which one has the best product according to the customers needs. * Specialized support to configure home networks and remote access to security cameras anywhere, DDNS configuration, port forwarding, general home and business network settings, mobile application management and cloud services. *Technical support via remote connection sessions. following the standard QA and security policies. * Sales customer service and customer support. back office work Show less

• Tailored assistance for G Suite products, encompassing Admin console setup and Billing solutions across various G Suite versions.• Expertise in configuring email protocols, domain registration, and foundational network setups.• Proficient management of diverse G Suite offerings, including collaborative tools like Gmail, Hangouts, Drive, Calendar, and Keep. Additionally, adept at handling Google services such as device management functionalities and implementation of Google security… Show more • Tailored assistance for G Suite products, encompassing Admin console setup and Billing solutions across various G Suite versions.• Expertise in configuring email protocols, domain registration, and foundational network setups.• Proficient management of diverse G Suite offerings, including collaborative tools like Gmail, Hangouts, Drive, Calendar, and Keep. Additionally, adept at handling Google services such as device management functionalities and implementation of Google security policies. Show less