Ben Belanger Email & Phone Number

New York, Ny, Us

Casebook is a human services and social services software platformReporting to the Chief Product Officer and the Chief Technology Officer, my responsibilities include:‣ Driving strategic and tactical improvements to product management, operations, release management, and team/executive communications‣ Contributing to user research and design for roadmapped initiatives‣ Leading an agile development squad to consistently deliver customer-facing improvements and features‣ Measuring the success of deployed features and procedures through user feedback, analytics, and ROI analysis

Horsham, Pa, Us

TherapyNotes is an electronic medical records and practice management platform used by more than 30,000 mental and behavioral health practicesAs Product Manager, I was responsible for delivering consistent improvements to TherapyNotes' clinical notes and telehealth productsReporting to the Director of Product, my responsibilities included:‣ Contributing to user research and design for roadmapped initiatives‣ Leading an agile/kanban development squad to consistently deliver customer-facing improvements and features‣ Measuring the success of deployed features and procedures through user feedback

Woodland Hills, Ca, Us

Theorem (now Formula.Monks) is a remote digital agencyAs Senior Product Manager, I led a successful consulting engagement with a major insurance client from conception to releaseReporting to a Theorem Program Manager and interfacing regularly with the client leadership team, my key responsibilities included:‣ Prioritizing technical research on existing systems and in-person procedures‣ Setting objectives, KPIs, and target ROI for new features and procedures based on identified business goals‣ Measuring the success of deployed features and procedures through user feedback, analytics, and ROI analysis

Boston, Ma, Us

NorthOut (acquired by ECI) is a Boston-based digital agencyAs Product Strategist, I led successful product strategy, management, design, and consulting engagements with clients including WeWork, Fidelity Investments, and MAPFRE InsuranceReporting to the Chief Executive Officer and Chief Product Officer and interfacing regularly with client leadership teams, my key responsibilities included:‣ Designing applications and digital experiences for many B2B and B2C clients‣ Aligning stakeholders on short- and long-term product roadmaps and prioritizing sprint plans‣ Coordinating development with offshore engineering teams and presenting progress to clients

Boston, Ma, Us

As Product Manager, I was responsible for leading product management and design for NorthOut teams that successfully shipped more than two dozen web, mobile, and voice products for clientsInterfacing regularly with client leadership teams, my key responsibilities included:‣ Defining product requirements and creating digital blueprints to support implementation‣ Owning product decision-making during development to facilitate timely deliveries‣ Supporting clients by maintaining clear expectations to ensure their success

Nashua, New Hampshire, Us

Gemr was an angel-backed social network for collectors with over 100,000 usersAs Product Manager, I was responsible for measuring the growth and engagement of Gemr’s API + web and mobile apps and gathering insights to improve the productReporting to the Vice President of Product and the Chief Technology Officer, my key responsibilities included:‣ Measuring growth and engagement of Gemr’s web and mobile apps and to improve the product‣ Defining strategic goals for Gemr’s API and web, iOS, and Android apps‣ Conducting user research on new and existing functionality

Boston, Ma, Us

Liberty Mutual is a national property and casualty insurer in the USAs Product Analyst Intern, I was responsible for reviewing policy and claims data to identify vulnerabilities and minimize losses for Liberty Mutual's commercial lines of businessReporting to the Director of State Operations for the Northeast region, my key responsibilities included:‣ Performing statistical analysis and modeling of big data sets using Excel & SQL‣ Completing profitability and risk analyses, presenting recommendations to management‣ Coordinating with team members to conduct industry profitability analysis