Betina Ellerbæk Email & Phone Number

Malmö, Se

Greater Malmö Metropolitan Area

Greater Malmö Metropolitan Area

Greater Malmö Metropolitan Area

Greater Malmö Metropolitan Area

Sweden

Malmö, Skane County, Sweden

From 0 - 10MSEK+ in ARR in 1½ years - Sold to Quick Office Franchise Sweden AB Feb 2023First and foremost, I ensure that the team has the tools to deliver great customer service to all clients and visitors.Building a unit from scratch has given me the opportunity to digitalize a large part of the customer journey and create smooth processes from the beginning:* Deliver KPI to various stakeholders* Strong focus on Revenue, Customer Satisfaction & Results* Creating a sales strategy and process to increase win rate and gain knowledge of market demands* Implementing a clear CRM strategy with automated workflows and reporting tools * Building a brand by establishing Social Media presence across multiple channels. * Implementing network selling to increase local brand awareness* Digitalization of customer journey from prospect to paying customer* Implementing a cloud-based platform to manage the whole business (Invoices, Payment solutions, Reporting, Ticketing, Bookings, Credits, Contracts etc)* Enabling the team to deliver excellent customer service * Setting CSR and sustainability strategies for the unit* Ongoing pivoting of product offerings based on market demands and feedback.And all the other day to day jobs that needs to be done😊

Rådhuspladsen 16, Gl. Kongevej 1, Larsbjørnsstræde 3, Nørreport St.

The role involves everything from recruitment, leading my team, sales and marketing activities to ensure excellent customer service and retention of existing clients.My overall goal is to continuously drive EBIT (Earnings Before Interest and Tax) and EBIT margin through revenue growth and close control of costs.I have 11 direct reports including 4 team leadersAs an Area Manager, my job is to lead all aspects of the business centers in the cluster assigned. Currently, it consists of 4 business Centers in Copenhagen City.Regus is all about GREAT customer experience, providing extremely flexible workspace solutions to meet the ever-increasing demand for mobility in the workforce - REGUS is the place with more than 3000 Business Centers on PRIME locations around the world.

Copenhagen Area, Denmark

My Role:As an General Manager my job was to lead all aspects of one business center. Team management, Customer Service & Sales.

Copenhagen Area, Denmark

My role: Partner ambassador and responsible for SuperOffice DK indirect sales strategy. Main goal is to ensure high revenue growth and Customer retention. Reaching quarterly sales and pipeline targets, build and maintain a trust full working relation with key partners. Build processes, setting expectations, conflict resolution, business plans etc.At SuperOffice, we believe in inspiring people to use the software – not forcing them to use it. We believe that if we design our software from a user’s standpoint, creating something which supports them in their everyday work and helps to increase their personal productivity, the system will be used, management gets the data that it needs – and we get happy users in the process.If you are interested in helping Companies FIND, CATCH & KEEP relations, partner with us.

Copenhagen Area, Denmark

My role: Handling a large portfolio of clients, secure renewal of their annual contract, identify upsell opportunities.Reaching monthly sales target (80% renewal and 20% upsell)Build relation and share best practice with top AccountsDevelopment of a client nurturing and automation program.Setting up processes for “retention team”, sharing best practices with sales management and rest of the group.Trustpilot is an open review community that builds trust and transparency between consumers and businesses - a fast growing start up company

Copenhagen Area, Denmark

Overall responsibility: Create indirect pipeline through sales activities across Nordic countries with Oracle business partners. Ensure alignment between direct sales team and channel team. Localizing and executing the EMEA market strategy in close collaboration with sales, management and Oracle Business partners:*Yearly planning and execution of go to market initiatives in close collaboration with sales managers and Business partners*Building targeted marketing-/sales campaigns with Oracle partners (SI, VAR and VADs) / DM/EM/Events/Telemarketing*Monitor, drive and report on the progress/pipeline/revenue results and ROI *Build and maintain excellent relations with key stakeholders (both internal/external)*Responsible for OMS – Oracle partner co-funding program*Drive and analyze on market screenings to identify market trends and opportunities*Planning and successfully execute monthly call days for the inside sales team, product training, incentive schemes, etc.Besides my daily task I am also part of the local steering group "Oracle Women Leadership" and managed several projects related to Oracles CSR strategy.

Sales specialist: Increase revenue and margin of assigned products, by acting as a sales specialist to sales force and end customers.Focusing on building and executing sales campaigns in close collaboration with marketing, vendors and sales. Prime vendors: Logitech, HP, Targus, Microsoft, Panasonic, Tandberg, Hitachi.

Copenhagen Area, Denmark

Sales and product specialist targeting customers on the Danish market(B2B). Building customer relations, generating new business, cold calling, customer meetings etc.

Telesales, cold calling, booking orders, administation, building and executing campaigns.

København, Hovedstaden, Danmark

Entrepreneurship/Entrepreneurial Studies, A

Digital Conversion Management, Marketing/Marketing Management, General, A+

Hr Management, A+

Akademimerkonom, Organizational Leadership

Management

Business Administration, Sales & Marketing

2 year trainee program at Xerox A/S and Bec Business

Higher Commercial Education (Hhx), Business

HHX

Digital Conversion Managment, Digital Communication And Media/Multimedia