As an Information Technology Manager at Investment Retrievers, I am responsible for the technical design, planning, implementation, and performance tuning of mission critical enterprise systems. I have over 10 years of experience in the IT field, working in diverse environments such as towing, call center, and financial services. My core competencies include hardware, technical support, hyper-converged infrastructure, system administration, security, and data backup. I also have experience in designing and developing IVRs for customers based on their requirements. I am passionate about providing a high level of service to the customers and staff of the department, and I enjoy solving complex problems and finding innovative solutions. My goal is to leverage my skills and expertise to optimize the IT operations and performance.
Listed skills include Customer Service, Microsoft Word, Microsoft Excel, Data Analysis, and 52 others.