Brian D. Ballay Email & Phone Number

Lead various technical and administrative duties in support of district-wide transportation safety operation initiatives. Provide guidance and training to employees in the workgroup and advise of departmental policies and procedures, promoting the safety and well-being of students. Conduct in-depth investigations and generate reports for complex.

Orange County, Florida, United States

Professionally trained Bus Operator, with Class B CDL, contributing to critical operations responsible for the safe transportation of over 69,000 students during the traditional school year, traveling more than 17 million miles, utilizing about 550 daily routes, with over 26,000 bus stops.

Orlando, Florida, United States

- Freelance voice-over artist providing voice and production services for projects, including audiobooks, commercials, and narrative content. Published narrator on Amazon, Audible, and iTunes. Established voice talent on Fiverr. - Returned to Fairleigh Dickinson University in 2021 for continuing business education and successful completion of B.A. business.

Orlando, Florida, United States

• Management of all inventory and supplier operations for the Johnson & Johnson Human Performance Institute (a Johnson & Johnson company), enabling successful global commercial delivery of client training programs.
• Nurtured key stakeholder relationships focused on the successful execution of all events, including, but not limited to sales account managers, executive leadership, department specialists, procurement partners, system.
• Developed and maintained multiple SOP’s, automated technology systems, and external partnerships to optimize the effective and efficient delivery of program operations.
• Enforced budget guidelines and coordinated logistics for offsite domestic and international client-related programs and meetings, in addition to other diverse business events.
• Managed over $400,000 of annual inventory, fulfillment standards & reconciliation, stored in multiple geographic locations and shipped globally.
• Oversight and ownership of over $4.5M in annual purchase orders and payment approvals for the business.

Orlando, Florida, United States

• Overall responsibility for improving, updating, and streamlining delivery-related operations in a new operations department created to help drive business growth. Utilized complex systems and advanced computer.
• Pioneered and advanced ongoing improvements for client program operations on the Orlando campus and all offsite locations at numerous destination hotel & resort properties, during rapid business expansion.
• Supervised and mentored key department staff tasked daily with client registrations, inventory, and shipment management.
• Negotiated hotel and event contracts, conducted site inspections, reviewed and edited event BEO’s, orchestrated large event logistics inclusive of pre and post program reviews, designed accurate budget plans and led.
• Drove implementation of new systems for registration and inventory management.
• Planned and managed sales incentive trips on behalf of the Executive Director of Sales Operations.

Orlando, Florida, United States

• Full day-to-day management responsibilities of all client program and meeting operations on the Orlando campus and off-campus at many partnered destination hotel & resort properties, located around the world. Supported.
• Managed complex logistics with various suppliers providing critical services such as catering, housekeeping/janitorial service, maintenance, performance coaching, audio/visual, hotel accommodations, meeting rooms.
• Procured and/or produced all course-related materials (Agendas/Evaluations/Workbooks).
• Managed inventory levels for all course or hospitality supplies.
• Ordered & scheduled catering for all events/programs.
• Scheduled and supervised suppliers directly supporting all client training programs.

Naples, Florida Area

Responsible for all operations, coordination & budgeting of international Sales & Marketing Conventions and all Corporate Travel under the Chief Administrative Officer of the company.- Support of Chief Administrative Officer's operations and initiatives.- Trained Front Desk Representatives on operations and systems.- Approved all internal employee travel.

Marlton, NJ

Involved in multiple Marketing and Public Relations projects as primary corporate Marketing/PR point of contact. Also worked closely with "The Foundation" of Virtua Health on its Fundraising Events and Annual Black-Tie Dinner to raise funds for Virtua Health, Non-Profit.- Drove multiple Marketing and Public Relations projects.- Managed incoming.

Mt. Holly, NJ

- As E/R Registrar, interacted with physicians, nurse management, and clinical staff to ensure prompt, efficient service in a busy, highly demanding, fast-paced hospital Emergency Room environment.- As a Peri-Operative Assistant, set-up multiple hospital Operating Rooms and equipment for following day surgeries using strict guidelines associated with.

Pemberton, NJ

• To reduce tuition and gain office experience during the last semester, participated in a part-time work/study program in the BCC office of Financial Aid.
• Maintained student financial records, assisted students and parents with applications and complex financial aid requirements, updated digital files for state records and tracking.

Marlton, New Jersey, United States

• Financial sector: Audited teller and customer errors on previous day bank transactions using proprietary corporate system at Commerce Bank.
• Technology sector: Updated IT wiring and computer infrastructure to expand high-speed internet capabilities for multiple school districts in NJ and Delaware region as part of a large-scale project through Bell Atlantic.
• Retail sector: Assisted customers with purchases and returns, monitored inventory and restocked store as needed at CVS.

Barrington, New Jersey, United States

• Supported Accounts Payable staff in all clerical functions including data entry, file management, and routine office tasks.
• Processed all invoices; entering data to guarantee timely payments to suppliers.
• Maintained all A/P department files & records.

Cherry Hill, New Jersey, United States

• Supervised housekeeping, maintenance, and front desk activities for new long-term stay business model hotel.
• Served as occasional MOD (Manager on Duty) for long-term stay hotel at the request of hotel GM, with responsibility for entire hotel operations over 12-hour schedules.
• Managed check-ins/check-outs, customer service, reservations, and incoming calls.

Mount Laurel, New Jersey, United States

• Managed check-ins/check-outs, customer service, reservations, and incoming calls for large, high-volume hotel & conference center, following hotel brand guidelines and expectations.
• Coordinated VIP visits from local and state politicians, arranging conference space, multi-media needs, and catering.
• Provided courteous, low-key service to high-profile clients with special media concerns.

Mount Laurel, New Jersey, United States

• Managed check-ins/check-outs, customer service, reservations, and incoming calls for large, high-volume hotel & conference center, following hotel brand guidelines and expectations.
• Coordinated VIP visits from local and state politicians, arranging conference space, multi-media needs, and catering.
• Provided courteous, low-key service to high-profile clients with special media concerns.
• Assisted Accounting Department on part-time basis to settle routine customer and overhead accounts, providing organizational support.

Pennsauken, New Jersey, United States

• Repaired and installed telephone equipment for business and residential customers, using company provided vehicle and equipment.
• Utilized specialized technical/electrical training, problem-solving, and customer service skills to complete all service requests and installations.

Pemberton, New Jersey, United States

• On Air Radio Personality & DJ for southern NJ radio station.
• Radio show & segment producer.
• Voice-over artist for a variety of radio advertisers.
• Copywriter & editor for on-air advertising and lead-ins/outs.

Voorhees, New Jersey, United States

• As part of a business work-study program, employed part-time in a secure and confidential auditing office processing high-volume transactions, analysis, and reporting for the agency.
• Performed auditing procedures with specialized training.
• Fast-paced processing verification of documents moving on an automated track system.
• Utilized memorized 10-key typing process in combination with visual document scan, to quickly enter multiple data-points into a proprietary system.

Bachelor Of Arts - Ba, Business, Individualized Studies, A / 3.93 Cgpa

Business Ethics; Cross Cultural Perspectives; Global Issues; Effective Risk Communication for Leadership; Ethical Issues In History.

Associate Of Science - As, Business Administration

Financial Accounting I & II; Business Law I; Labor/Mgmt Relations; Intro to Statistics; Sociology; Psychology; Business in Global Society.