Bertrand Debeuf Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

After a successful 3.5 years as an Account Manager, I took over the Account Management team. Myresponsibilities include the following:- Leading and developing the account management team. I currently have 2 direct reports with whom I have regular 1:1s to review their performance against the objectives I set for them. I am also responsible for hiring and onboarding new members of the team.- Building and managing relationships with our key clients. I am personally looking after 3 clients and their projects with us which make up circa 40% of our annual turnover, as well as some of our new clients that have a high revenue potential or particularly complex projects.- Driving revenue and growth. I oversee the leads generation (outsourced to a marketing agency), qualify and close new business opportunities. I also maintain the revenue model of the agency, forecasting sales at the beginning of each financial year and supervising revenue recognition every month.- Designing and implementing new processes. I initiated a company wide shift to a new CRM and introduced new ways of working (e.g. quarterly business reviews with all clients) to improve client satisfaction and revenue.

London, United Kingdom

Pocket App is a team of award-winning experts dedicated to producinginnovative mobile apps across a variety of platforms. I was the key point of contact with my client portfolio (circa 15 clients), building effective relationships and working with them to manage all aspects of their projects. My responsibilities included:- Developing existing accounts and driving new business opportunities. I identified new opportunitieswithin my client portfolio, but also got involved in new business efforts, creating proposals and pitching to prospective clients.- Planning and executing projects. I gathered clients’ requirements and questioned complex digital briefs. I liaised with the design and development teams to get quotes, and created comprehensive Statements of Work. I made sure that the relevant resources were scheduled to work on projects, and reviewed progress to ensure a timely delivery.- Reporting to clients. I kept clients updated throughout the entirety of projects, leading weekly status calls to report on progress and KPIs. I conveyed and followed up on queries from and to clients, ensuring all project stakeholders were aligned at all time.

Paris, France

Qualia Systèmes is a mobile apps development company. I was in charge of the businessdepartment under the supervision of the company’s CEO. My duties consisted of:- Driving growth and new business (+52% revenue between 2014 and 2016) by developing existing clients and recruiting new clientele- Managing existing and prospective client relationships (inquiries, proposals, reporting, billing etc...)- Creating business proposals (UX and UI design, planning and pricing in collaboration with the technicaldirector, pitches)- Managing the technical staff (recruitment of talented developers, management of developers working on clients’ sites)

Paris Area, France

La Nouvelle Epicerie is a health foods and beverages distributor in Paris.During this 6-month internship, I was in charge of the central-east area of Paris autonomously managing a clientele of more than 100 clients.My scope included receiving and managing client orders, organising tasting meetings and marketing operations, and prospecting new points of sales.

Grenoble Area, France

Itris Automation Square is a software engineering company that provides development tools for PLC (Programmable Logic Controllers).During my 3-month internship, I managed a promotional campaign that consisted of a free software trial.My role was to create a communication plan, seek prospective clients and follow up new business opportunities as a result of the campaign.

Clermont-Ferrand Area, France

SCATE Automation designs, manufactures and installs electrical and automation equipment for professionals.I developed an automation program that operates the turbines of an hydraulic dam, to avoid the flooding of the Loire river.

Master'S Degree, International Business Management

Activities and Societies: Forum des Télécommunications, RugbyTELECOM Business School (http://www.telecom-em.eu/) is one of the top French.

International Exchange Program

As a part of the Master’s degree, I had the opportunity to travel to Sydney, for 6 months, where I studied Strategic Management.

2-Years University Degree (Dut), Electrical Engineering And Industrial Computer Science

This degree trains future technicians with courses including electronic engineering, embedded and industrial computer science, networks.